Tech Mahindra is undertaking stroll-in interviews for freshers in Noida. They seek candidates with strong verbal exchange capabilities and ardor for the era. The interviews aim to fill access-stage positions across diverse domains, imparting an opportunity to kickstart a profession in a dynamic IT environment. Interested candidates must convey their up-to-date resume, educational certificate, and ID evidence. The interviews will be held at [location], on [date] from [time]. This is a wonderful treat for clean graduates to enroll in a main worldwide IT offerings organization and grow professionally.
Company: Tech Mahindra
Job Title: Customer Support Associate
Location: Noida, Ghaziabad, Delhi / NCR
Experience: 0 – 4 years
Salary: 1.70 LPA to 2.10 LPA
Employment Type: Full Time, Permanent
Interview Details:
About Company:
Tech Mahindra is a prominent global IT service and consulting organization established in Pune, India. It focuses on digital transformation, consulting, and business re-engineering solutions. With a strong presence in over 90 countries, Tech Mahindra serves numerous industries consisting of telecommunications, production, healthcare, and banking. The organization is thought for its revolutionary method of technology solutions and its commitment to sustainability and social responsibility. Tech Mahindra offers a variety of offerings from IT approach and consulting to company solutions and cybersecurity, catering to international clients with contemporary virtual talents.
Job Description:
Tech Mahindra is conducting a Mega Walk-In Drive for the placement of a Customer Support Associate. The role entails offering resolutions to consumer queries and problems in a BPO environment. It requires candidates with the right communique skills who can manage purchaser interactions efficaciously.
Responsibilities:
Customer Service Excellence: Deliver awesome customer support with the aid of addressing customer inquiries, concerns, and proceedings promptly and professionally.
Rotational Shifts: Adapt to working in rotational shifts, together with night shifts, to make sure spherical-the-clock customer service is as wanted.
Adherence to Policies: Strictly observe organization guidelines and strategies at some point in client interactions to keep consistency and compliance.
Effective Problem-Solving: Utilize strong hassle-solving skills to solve issues correctly, making sure client pride and retention.
Customer Satisfaction: Focus on enhancing purchaser delight through proactive communication and effective resolution of troubles, aiming for wonderful patron stories.
Requirements:
- Candidates have to be Undergraduates or Graduates from any field.
- Freshers are welcome to use.
- Good communique skills in English are important.
- Immediate joiners are preferred.
- Candidates with a minimum of 6 months of documented BPO revel in may be given desire.
Package and Benefits:
- The revenue stages from 1.70 LPA to 2.10 LPA.
- Provident Fund (PF) and Employee State Insurance (ESI) advantages are to be had.
- Day shifts are to be had in particular for lady candidates.
How to Apply:
Interested applicants can follow by both dropping their updated resume at once at the furnished contact quantity or by attending the stroll-in interview at the following cope with:
B-19, Tech Mahindra, Opposite DME College, Noida Sector-62.
Benefits at Tech Mahindra:
Tech Mahindra gives numerous attractive benefits to its employees:
Comprehensive Healthcare: Employees acquire complete health insurance coverage, which includes medical, dental, and imaginative and prescient plans, making sure they are nicely-being.
Career Development: The enterprise prioritizes employee growth via numerous studying and development programs, inclusive of schooling workshops, certifications, and leadership improvement tasks.
Work-Life Balance: Tech Mahindra promotes work-life stability with bendy work arrangements, together with paintings-from-home alternatives and supportive regulations for non-public day off.
Global Exposure: Employees advantage of running in a various and inclusive environment with possibilities to collaborate on worldwide projects, gaining valuable global publicity and experience.
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