Tech Mahindra WalkIn Customer Support Freshers Job Opening. Walk-in interviews are open for applicants with first-rate communique abilties and an ardor for customer service. This is a first-rate possibility to begin your career with a leading IT company. Apply now and seize this opportunity!

Job Title: Customer Support Associate Banking Process
Salary: Rs 1.75-3 Lacs P.A.
Location: Chennai
Company: Tech Mahindra
Qualifications: Any Graduate
Experience: 0 years

Interview Details:

Date and Time: 2nd December – 11th December 10.00 AM – 3.00 PM

Walk-in: Indian Bank – Service Branch Ground Floor, Circle Office Building, 55, Ethiraj Salai, Egmore, Chennai, Tamil Nadu 600008, India (Deputation at Client Location) Landmark: opposite tohiraj College of Women and nearby Ponnusamy Hotel.

Contact – Jagadeesan D ( 9842425551 )

ABOUT TECH MAHINDRA

Tech Mahindra is a global technology consulting and virtual transformation employer founded in Pune, India. Part of the Mahindra Group, it offers innovative solutions in IT services, business manner outsourcing, consulting, and digital transformation to clients throughout industries. Founded in 1986, Tech Mahindra operates in over ninety international locations and serves customers in industries such as telecommunications, healthcare, finance, retail, production, and more.

The agency is thought to turn in present-day answers in areas like synthetic intelligence, cloud computing, cybersecurity, records analytics, and IoT, supporting agencies to modernize their operations and embody technological change. Tech Mahindra makes a specialty off customer-centric solutions, using innovation and increase through partnerships and strategic acquisitions.

Job Overview: WalkIn Customer Support Freshers

The position of a Walkin Customer Support Associate inside the banking system is a notable access-level opportunity for fresh graduates seeking to start their careers inside the financial services enterprise. This function specializes in offering excellent customer assistance, dealing with banking-related queries, and ensuring seamless communication with clients to enhance delight and maintain acceptance.

As a Customer Support Associate, the primary responsibility is to behave as the first point of contact for clients, supporting them with quite a few banking offerings and resolving any carrier-related problems. The function requires professionalism, interest in detail, and the ability to speak successfully to offer a fine purchaser experience. Freshers are encouraged to apply, as complete schooling will be provided to ensure clean onboarding and task fulfillment.

Key Responsibilities:

Respond right away to client inquiries associated with banking offerings which include account information, transaction processing, mortgage queries, or online banking assistance.
Provide accurate, efficient, and helpful solutions to consumer worries by way of utilizing banking structures and tools.
Process purchaser requests, ensuring adherence to banking policies and pointers.
Troubleshoot technical troubles associated with banking transactions, online money owed, and cell banking systems.
Maintain specified facts of customer interactions and transactions to ensure transparency and responsibility.
Collaborate with other departments to cope with client lawsuits and improve issues where necessary.
Ensure consumer information is handled securely while maintaining confidentiality at all times.
Keep up to date with changes in banking processes, guidelines, and technology to deliver informed customer support.

Skills Required:

Excellent communication and interpersonal abilities to build rapport with clients and cope with concerns efficiently.
Problem-fixing attitude with a strong capacity to analyze problems and provide well-timed answers.
Familiarity with computers and skillability in banking software programs and error information entry systems (training could be furnished if wished).
Ability to paintingsin fast-paced, group-oriented surroundings with minimal supervision.
Adaptability, learning orientation, and attention to elements

Qualifications:

A minimal qualification of a Bachelor’s degree or equivalent from a diagnosed institution.
Fresh graduates and not using a previous enjoy are welcome to use, with education provided upon selection.
Previous customer service, retail, or administrative revel in is high-quality however not required.

Benefits:

Comprehensive schooling and improvement applications to construct professional competencies and know-how.
Opportunity to develop in a based profession direction inside the banking or financial services region.
Exposure to financial enterprise approaches with networking possibilities.