Customer Support Executive:- Wipro is hiring candidates for the Position of Customer Support Executive in Pune. The position involves helping clients, resolving queries, and providing exceptional assistance offerings. No commencement is required, and applicants with 0-1 year of experiance can follow. This Full-time position offers a salary of ₹2.25–2.Five LPA. Strong conversation capabilities and a consumer-centric mindset are essential for this role.
- Job Role: Customer Support Executive
- Company: Wipro
- Location: Pune
- Salary: ₹2.25–2.Five LPA
- Qualifications: Graduation Not Required
- Experience Required: Fresher (0- 12 months)
- Job Type: Full Time
About Wipro:
Wipro is a global leader in IT services and consulting, riding digital transformation for agencies globally. Known for innovation, continuous increase, and a sturdy awareness of worker improvement, Wipro offers career opportunities throughout layout, engineering, and operations. The agency is ranked in the Forbes Global 2000 and Fortune India 500, fostering a collaborative and empowering work environment.
Customer Support Executive Job Description:
The Customer Support Executive function at Wipro includes managing inbound and outbound purchaser interactions, coping with voice and returned-office queues, and addressing consumer queries correctly. Candidates have to possess super communication capabilities, both verbal and written, with skillability in MS Office. The function requires flexibility to Work 24×7 shifts, sturdy customer support capabilities, and the capability to Work in a dynamic, fast-paced environment. A cab facility is supplied for transportation.
Customer Support Executive Responsibilities:
- Handle inbound and outbound customer interactions.
- Address patron queries and requests promptly.
- Manage voice and returned-office queues.
- Update procedure understanding regularly.
- Maintain an easy and prepared work environment.
- Demonstrate notable verbal and written conversation abilties.
- Use MS Office and navigate pc systems effectively.
- Provide empathetic customer service and aid.
- Follow through on consumer issues and troubles.
- Work in bendy 24×7 shifts as required.
Key Skills:
- Excellent verbal and written English conversation.
- Proficiency in MS Office and laptop navigation.
- Strong phone talents and listening potential.
- Empathy and purchaser care focus.
Shifts:
- Rotational 24×7 shifts.
- Willingness to work bendy hours.
- Preferred Candidate Profile
- Education: Graduation is not obligatory.
Skills:
- Neutral English accessory.
- Ability to articulate clear written and verbal responses.
- Strong comprehension and assessment abilities.
- Familiarity with enterprise systems and offerings.
Personality Traits:
- Patient listener.
- Commitment to consumer pleasure.
- Adaptability to paintings in dynamic environments.
Additional Information:
- Full-time, everlasting function.
- BPO/Call Centre enterprise.
- Opportunities for boom and skill development.
Benefits:
- Competitive Salary: ₹2.25–2.Five LPA.
- Flexible Shifts: 24×7 rotational shifts.
- Transportation: One-manner cab facility furnished.
- Growth Opportunities: Skill improvement and career development.
- Work-Life Balance: five-day Workweek with rotational week-offs.
- Employee Benefits: Health and well-being assistance.
- Professional Development: Regular schooling and method updates.
- Inclusive Work Environment: Opportunities for all employees to develop.
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