Boeing Hiring Field Service Representative | New Opportunity

A Field Service Representative (FSR) provides on-site support to clients, addressing technical issues, performing equipment installations, and ensuring customer satisfaction. Responsibilities encompass troubleshooting problems, carrying out habitual protection, and supplying product training. FSRs need to possess strong verbal exchange and problem-fixing competencies, maintain correct provider data, and control the stock of spare parts. The position calls for the tour to patron locations, adherence to protection standards, and the capacity to work independently whilst representing the enterprise professionally.

• Position: Field Service Representative
• Company: Boeing
• Location: Mumbai, Maharashtra
• Salary: Not Disclosed
• Qualification: Any Graduate

About Company:

Boeing is a leading worldwide aerospace agency headquartered in Chicago, that specializes in designing, manufacturing, and selling industrial airplanes, defense structures, and space generation. Established in 1916, Boeing is renowned for its modern aircraft and superior generation answers. The employer serves a diverse consumer base, inclusive of airways, governments, and area organizations, and is committed to safety, satisfaction, and sustainability. Boeing additionally gives guidance and services to make certain operational excellence in the course of the lifecycle of its merchandise.

Job Description:

At Boeing, we’re committed to innovation and collaboration to enhance the sector. As the leading aerospace agency, we provide thrilling possibilities for expert growth in diverse domains, from business airplanes to defense and area systems. We’re searching for a skilled Field Service Representative to sign up for our Mumbai team. This role involves presenting on-site and far-flung technical aid to Boeing clients, on the whole in and around New Delhi, India.

Key Responsibilities:

Customer Support and Relationship Management: Develop airline aid strategies, liaise with senior leaders both within Boeing and patron groups, and preserve awesome consumer relationships to make certain pleasure with our products and services. Address and solve technical and operational issues to fulfill customer expectations.

Technical and Operational Assistance: Utilize your technical know-how to assist customers in achieving high levels of proficiency in running and retaining Boeing products. Investigate product issues, decide causes, and broaden corrective actions. Provide hands-on schooling and act as the liaison between Boeing and the customer.

Fleet and Maintenance Support: Review protection, engineering, flight operations, and performance statistics. Research plane and fleet reliability troubles. Assist in growing answers to technical troubles, help with the access of the latest aircraft into the carrier, and offer hands-off assistance for aircraft turnaround and dispatch.

Strategy Development: Contribute to the development of techniques and support plans that align with the client’s commercial enterprise priorities and success criteria. Implement support plans and display their effectiveness to fulfill performance objectives.

Customer Advocacy: Serve as a consumer advise, preserving a positive mindset even in disaster situations. Work independently with minimal supervision, ensuring tremendous assistance and follow-up, along with on-call availability 24/7.

Team Collaboration: Work with Boeing groups, suppliers, and different companies to discover and leverage opportunities to fulfill precise patron requirements. Provide visibility on enormous patron problems and potential product and service services.

Requirements:

Educational Qualifications: A Bachelor’s degree or higher is needed. Advanced education (e.g., Master’s diploma) or an equal mixture of schooling and experience is preferred. A diploma in Management is also perfect.

Experience: Minimum of 6 years of related work revel in is needed. Recent, preferably in-depth experience with 777 and/or 787 model aircraft is essential. Airframe and Powerplant licenses are preferred.

Technical Skills: Strong technical and gentle abilities with great verbal and written verbal exchange abilities. Proven ability to perceive operational issues, offer research-orientated steerage and manage customer workloads successfully.

Travel: Willingness to tour regionally and internationally is required. This position entails approximately 25% tour.

Additional Skills: Ability to paint intently with executives and customers in a consultative position. Capacity to co-lead and work in various groups, lead numerous technical initiatives and manage long painting weeks, including evenings and weekends.

Benefits at Boeing:

Comprehensive Health Insurance: Includes scientific, dental, imaginative, and prescient insurance, ensuring access to great healthcare for personnel and their households.

Retirement Plans: Boeing affords aggressive 401(ok) plans with enterprise matching contributions, helping employees shop for retirement.

Paid Time Off: Generous excursions, unwell departs, and vacations permit personnel to balance work and private lifestyles efficaciously.

Career Development: Opportunities for professional boom through education applications, instructional help, and professional development tasks.

Click Here To Apply Online

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