Company Overview: Amazon is hiring freshers for the role of Customer Service Associate. Amazon’s, a multinational technology corporation, is famed for its exquisite style of services and products, which encompass e-exchange, cloud computing, virtual streaming, and artificial intelligence. With its headquarters in Seattle, Washington, Amazon’s has increased its operations globally, supplying employment possibilities to lots and loads in some unspecified time within the future of numerous places. Committed to patron satisfaction and innovation, It keeps redefining the requirements of excellence within the tech employer.
Job Description of Amazon
Job Title: Customer Service Associate (Work from Office)
Company: Amazon
Degree: Minimum qualification is 10+2. Any graduate/PG is eligible to use.
Salary: INR 2,47,000 to four,20,000 regular with annum
Location: Kokapet, Hyderabad
Experience: Freshers who have finished their instructional/examinations ought to have a have a take a look at.
Job Responsibility
Provide splendid customer service through numerous verbal exchange channels.
Address patron inquiries, court docket docket times, and problems right now and professionally.
Assist clients with product information, order placement, monitoring, and returns.
Ensure purchaser pleasure through the usage of way of resolving worries and handing over nicely timed answers.
Adhere to Amazon’s commercial enterprise employer requirements and guidelines.
Maintain correct data of consumer interactions and transactions.
Collaborate with group individuals to obtain organisation goals and desires.
Stay updated on Amazon’s merchandise, services, and suggestions to offer accurate information to clients.
Adhere to art work schedules and follow shift rotations as regular with business organisation business organisation necessities.
Customer Service AssociateNeed Qualification and Skills
Minimum qualification of 10+2. Any graduate/PG degree is eligible.
Excellent English verbal exchange competencies are compulsory.
Ability to artwork night time shifts and bendy schedules/week offs.
Proficient within the use of computer systems and customer service software program software software software program.
Strong problem-solving and multitasking abilties.
Customer-centric method with a focal point on delivering extraordinary provider.
Adaptability and willingness to have a look at and boom in a dynamic work surroundings.
Additional Benefits:-
- Zeta Meal Card – INR 1100/month i.e. INR 13200/- PA.
- Health insurance benefits up to INR 5.0 Lacs
- Night Shift Allowance – INR 150/shift
- Overtime Allowance as per business requirement.
- 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
- Pick-Drop Cab Facility (applicable for Work from Office)
- Internet Allowance – INR 1250/month i.e. INR 15000/- PA. (Applicable for Work from Home)
Why Amazon
It gives an exciting and profitable art work environment with severa opportunities for profession boom and improvement. As a worldwide chief in generation and e-trade, It gives personnel with get right of entry to to present day gadget, assets, and schooling packages to decorate their talents and information.
Working at Amazon’s method being part of a severa and inclusive organization that values innovation, collaboration, and purchaser obsession. Employees get keep of competitive salaries, collectively with some of benefits collectively with clinical medical insurance, meal allowances, transportation facilities, and in addition. With a strong emphasis on art work-existence stability and worker nicely-being, It ensures that its employees thrives both for my part and professionally.
Summary of Amazon
It, a pioneer in e-alternate and generation, gives a enormous kind of career possibilities for people searching out to embark on a worthwhile adventure in the tech organization. With its customer-centric technique and willpower to excellence, Amazon’s continues to revolutionize the manner humans store, paintings, and be a part of. Joining Amazon’s technique turning into a part of a dynamic and current group that is shaping the future of exchange and technology.
How to Apply
To have a look at for the Customer Service Associate function at Amazon, have a take a look at those steps:
Access the Registration and Assessment Link: Click proper proper proper right here to get right of entry to the registration and assessment link.
Prepare for the Assessment: Ensure you have got a laptop/PC with a webcam and headphones with an exceptional microphone. The assessment have to be finished in a disturbance-free surroundings with a strong internet connection.
Complete the Registration: Register using the provided hyperlink and look at the commands to complete the evaluation inside 24 hours.
Attend the Assessment: Once registered, you may collect the assessment link with instructions. Complete the assessment as constant with the supplied suggestions.
Await Further Communication: After finishing the evaluation, stay up for similarly verbal exchange from the Amazon’s recruitment crew concerning the subsequent steps inside the utility method.
Join Amazon’s in recent times and be part of a dynamic group devoted to delivering tremendous purchaser evaluations and the use of innovation within the tech organisation.
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