Capgemini is an international chief in consulting, era offerings, and digital transformation. Capgemini Walk-in Drive for Graduates, With a presence in over 50 countries, Capgemini allows companies to innovate and optimize their operations through contemporary answers in the cloud, AI, cybersecurity, and more. The organization fosters a collaborative and inclusive way of life, empowering employees to develop and thrive. Capgemini is committed to sustainability and developing a high-quality effect on society. Whether you’re a tech fanatic, a business strategist, or an innovative thinker, Capgemini gives diverse opportunities to construct a worthwhile profession even as shaping the destiny of technology and enterprise. Join Capgemini to be part of a dynamic, forward-questioning team.
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- Job Role: Associates
- Employment: Full Time, Permanent
- Location: Kolkata
- Company: Capgemini
- Experience: 0 – 5 yrs
- Qualification: Graduates
- Role Category: Customer Service/Voice Process
Capgemini Walk-in Drive for Graduates:-
Capgemini is a global chief in consulting, era offerings, and digital transformation, working in over 50 international locations. We assist agencies to innovate, optimize operations, and force boom through present-day answers in the cloud, AI, cybersecurity, and more. At Capgemini, we foster a way of life of collaboration, inclusivity, and continuous gaining knowledge, empowering our employees to thrive and make a significant impact. Whether you’re a tech fanatic, a commercial enterprise strategist, or a creative thinker, Capgemini gives various possibilities to build a profitable profession whilst shaping the future of generation and business. Join us to be part of a dynamic, ahead-questioning group that values innovation and excellence.
Key Responsibilities:-
- Handle inbound and outbound consumer calls professionally.
- Resolve purchaser queries, court docket docket instances, and issues correctly.
- Provide correct records of products, services, and strategies.
- Maintain consumer information and update databases in real-time.
- Meet overall performance metrics alongside call extraordinary, choice time, and consumer pleasure.
- Collaborate with organisation participants to acquire organizational desires.
Qualifications:-
- High university degree or same; graduate degree preferred.
- Prior experience in customer service or voice system roles is a plus.
- Freshers with outstanding communique skills are advocated to use.
- Basic computer understanding and expertise in MS Office.
Key Skills Required:-
- Strong verbal and written communication talents.
- Active listening and trouble-solving capabilities.
- Patience and empathy at the same time as managing clients.
- Ability to paint in a brief-paced, cause-pushed environment.
- Multitasking and time management abilities.
Benefits:-
- Competitive Salary and Incentives: Attractive pay packages with performance-primarily based bonuses.
- Training and Development: Access to finish education applications and capability-constructing workshops.
- Career Growth: Opportunities for promotions and expert development.
- Work-Life Balance: Flexible painting preparations and supportive policies.
- Health and Wellness: Medical insurance and health packages for personnel.
- Inclusive Culture: A severe and collaborative administrative center surroundings.
- Global Exposure: Work with global teams and customers.
- Retirement Plans: Savings and pension schemes for lengthy-term monetary protection.
- Innovative Environment: Exposure to contemporary technology and tasks.
- Employee Engagement: Team activities, events, and recognition packages.
Conclusion:-
Join Capgemini and end up a part of a worldwide group that values innovation, collaboration, and purchaser pride. This Customer Service/Voice Process role offers a first-rate possibility to expand your capabilities, develop your profession, and make a meaningful effect. With a supportive painting environment, competitive benefits, and development opportunities, Capgemini is the appropriate location to start or increase your professional journey. Don’t pass over this danger to work with a leading corporation that empowers its personnel to succeed. Apply today and take step one towards a shiny and worthwhile future with Capgemini!
Click Here To Apply Now
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