Capgemini Walk in Interview in Kolkata for access-level roles in Customer Support / Voice Process on 14th June 2025, from 9:30 AM to 12:30 PM at Techno International New Town. Candidates with 1 to 5 years of revel in and a graduate degree are eligible. Excellent conversational abilties and willingness to work night shifts are required. Bring 2 copies of your resume and legitimate ID evidence. Those interviewed in the last 6 months aren’t eligible. This is a brilliant opportunity to sign up for a global IT leader. Don’t pass over your chance—walk in and apply!
- Company: Capgemini
- Salary: Not Disclosed
- Location: Kolkata
- Qualification: Any Graduate
- Experience: 1 – 5 years
- Job Type: Full-time
About the Company:
Capgemini is a worldwide leader in consulting, technology offerings, and digital transformation. With a legacy of over fifty-five years, the corporation is dedicated to turning in revolutionary answers that address the entire spectrum of commercial enterprise needs. Operating in more than 50 countries with a team of workers of 340,000+, Capgemini brings together deep enterprise information, present-day technologies, and a way of life of innovation.
In India, Capgemini boasts almost 175,000 personnel throughout thirteen locations such as Bangalore, Chennai, Hyderabad, Kolkata, and Mumbai. It is broadly diagnosed for developing a future-ready team of workers and fostering an inclusive and sustainable business environment.
Capgemini Walk in Interview Job Overview:
Capgemini is conducting a walk-in drive in Kolkata for Customer Service specialists with 1 to 5 years of experience. If you’re passionate about fixing issues, delivering exquisite customer service, and operating in a dynamic and diverse environment, that is your threat!
Capgemini Walk in Interview Key Responsibilities:
- Deliver the Pia pinnacle-tier guide to customers in a voice manner.
- Troubleshoot and solve client issues professionally and successfully.
- Handle more than one purchaser’s interactions and make certain timely decisions.
- Use Microsoft Office gear (particularly Excel) for documentation and help tasks.
- Remain calm and expert during escalations; manage consumer expectations.
- Foster strong customer relationships using ensuring a remarkable experience at every touchpoint.
- Adapt quickly to dynamic work environments and processes.
- Demonstrate selection-making capability with a problem-fixing mindset.
Capgemini Walk in Interview Education:
- Candidates should be graduates from any recognized college.
- Graduation is obligatory to be eligible for this role.
- Candidates without a diploma will no longer be taken into consideration for the interview.
Capgemini Walk in Interview Primary Skills & Requirements:
- Excellent verbal communication and listening capabilities.
- Prior experience in a Voice Process (International or Domestic).
- Ability to deal with US clients and shift timings.
- Strong operating knowledge of MS Office, especially Excel.
- High emotional intelligence and the capability to deconstruct complicated customer issues.
- A bendy and dependable mindset to aid 24×7 operations.
- Self-prompted and capable of working independently or in a group setup.
Capgemini Walk in Interview Preferred Skills (Not Mandatory):
- Experience in US Process / US Calling
- Background in BPO / Call Centers
- Knowledge of Inbound / Outbound Voice Process
- Strong consumer care/consumer support background in worldwide settings.
Why Join Capgemini?
At Capgemini, you’ll become a part of a diverse and inclusive work culture in which innovation, agility, and collaboration are at the heart. As a responsible enterprise, the organisation is devoted to your growth and improvement with world-class schooling, career development possibilities, and a supportive crew environment.
Capgemini invests in generation and expertise to supply actual impact, not only for companies, but for the broader society. By joining the customer support team, you’ll play an important role in enhancing customer satisfaction and upholding the company’s reputation for excellence.
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