- CARS24 Hiring Retail Associate Job Recruitment
- Post Name: Retail Associate
- Company: CARS24
- Degree: Any Graduation/12th Pass (Preferred)
- Salary: 2.5 Lakh – 5 Lakh/- Annually
- Location: All India
- Experience: 0 – 3 years
Company Overview
CARS24 is India’s leading digital automotive platform that simplifies the buying and selling of used vehicles. The company operates across multiple cities and international markets, offering innovative technology-driven solutions to car owners, dealers, and buyers. CARS24 has transformed the traditional automotive market by providing transparent pricing, fast transactions,s and convenient doorstep services.
With a strong focus on customer experience and operational excellence, CARS24 continues to expand its retail and physical store presence across India. The organization fosters a fast-paced, performance-driven culture where employees are encouraged to take ownership, innovate, and provide high-quality service.
Working at CARS24 provides employees with career development opportunities, skills development programs, and experience of modern retail operations in the automotive sector.
Job Description: CARS24 Hiring Retail Associate
CARS24 is hiring energetic and customer-focused Retail Associates to support daily store operations and provide excellent service to customers visiting CARS24 retail stores. This role involves interacting with customers, assisting with the vehicle buying and selling processes, maintaining showroom standards, and supporting operational activities.
As a Retail Associate, you will act as the first point of contact for customers, ensuring a seamless and hassle-free experience. You will guide customers through documentation processes, product offerings,s and service options.
This position is ideal for candidates who enjoy working in customer-facing roles, who have strong communication skills, and who are interested in a career in retail and automotive services. Retail Associates play a vital role in building customer trust and maintaining brand reputation.
Key Responsibilities
- Greet and assist customers when they visit the store
- Provide information about CARS24 services and products
- Support vehicle inspection and documentation processes
- Maintain showroom cleanliness and display standards
- Handle customer queries and resolve basic problems
- Coordinate with backend and operations teams
- Schedule client appointments and follow-ups
- Manage daily store operations and reporting
- Ensure compliance with company policies
- Provide a high-quality customer service experience
Eligibility / Criteria
| Requirement | Details |
|---|---|
| Education | 12th Pass / Any Graduate |
| Experience | 0 to 3 years of retail or customer service experience |
| Communication Skills | Good verbal communication skills |
| Customer Handling | Ability to manage customer interactions professionally |
| Sales Skills | Basic understanding of sales and service processes |
| Computer Knowledge | Basic computer and mobile app usage |
| Teamwork | Ability to work in a team environment |
| Time Management | Good organizational and multitasking skills |
| Flexibility | Willingness to work in shifts and on weekends |
salary and benefits
- Competitive salary package
- Performance-Based Incentives and Bonuses
- employee health insurance benefits
- Paid Holidays and Vacation Benefits
- On-the-job training and skill development
- Career Development Opportunities at CARS24
- Employee Engagement Program
- supportive work environment
- Travel and shift allowances (as applicable)
interview process
- Online Application and Resume Screening
- HR telephonic interview
- store-level assessment
- face-to-face interview
- Final HR Discussion and Proposal Letter
documents to carry
- Updated Resume or Curriculum Vitae
- Government-issued ID proof
- educational certificate
- Experience Certificate (if applicable)
- passport-sized photographs
- Bank account details (for onboarding)
How to apply
Interested candidates can apply by searching for Retail Associate vacancies through the official CARS24 career portal. Review the job description carefully and submit your updated resume.
Candidates can also apply through the job portal, the walk-in drive, and employee referral. Referrals can increase the chances of faster interview scheduling and shortlisting.
Applicants are advised to prepare for a basic customer management scenario and understand CARS24’s business model before attending the interview.
FAQ
1. Is this role suitable for newcomers?
Yes, fresh people with good communication skills and interest in customer service can apply for this post.
2. Does CARS24 provide training?
Yes, selected candidates receive onboarding training and on-the-job learning support.
3. What are the working hours?
Retail Associates may work rotational shifts depending on store operations.
4. Is prior automotive knowledge required?
No, basic training will be provided. However, interest in the automobile industry is an advantage.
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