Cognizant WalkIn Drive Customer Support Voice positions. If you have excellent conversation abilities and a passion for assisting customers, this is your possibility! Join us to be a part of a dynamic crew. Don’t pass over out—practice now and take the following step in your profession! For greater details, go to our internet site.

Position: Customer Support Voice
Salary: Not Disclosed
Location: Hyderabad
Company: Cognizant
Qualifications: Any Graduate
Experience: 1 – 4 years
Employment Type: Full-time

Walk-In Drive Details:

Date and Time: 16th November, 10.30 AM – 1.00 PM

Venue: Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana

Contact – Shifa

ABOUT COGNIZANT

Cognizant is an international generation offerings company that provides a huge range of solutions consisting of IT consulting, virtual transformation, statistics analytics, cloud computing, synthetic intelligence, and business process outsourcing. Founded in 1994 and based in Teaneck, New Jersey, Cognizant has grown to be one of the international’s main vendors of IT offerings, serving clients across various industries including banking, healthcare, production, retail, and more.

The agency leverages present-day technology to help companies enhance their operational performance, improve client experiences, and stay competitive in a hastily converting virtual landscape. With a global body of workers spanning more than one nation, Cognizant has earned popularity for turning in terrific, innovative solutions. Its dedication to sustainability, employee well-being, and community effect further strengthens its status as an accountable corporate chief. Cognizant continues to drive virtual transformation and aid corporations worldwide in their growth and innovation journey.

Job Description: Customer Support Voice Executive

Job Summary:

We are in search of enthusiastic and consumer-orientated people to enroll in our group as Customer Support Voice Executives. In this role, you’ll be the primary factor of contact for our customers, offering them with assist, steering, and answers to their queries. If you have a passion for helping others and have superb conversation skills, we would like to fulfill you!

Key Responsibilities:

Customer Interaction: Handle inbound and outbound calls, addressing purchaser inquiries and resolving troubles efficiently.
Problem-Solving: Identify customer wishes and offer suitable answers or amplify complex problems to the relevant departments.
Product Knowledge: Maintain a radical expertise of our services and products to help customers efficiently.
Record Keeping: Document purchaser interactions and remarks inside the CRM machine appropriately.
Follow-Up: Ensure well-timed follow-up with clients to make certain their problems are resolved and they are happy with the provider furnished.
Team Collaboration: Work closely with other group participants and departments to enhance consumer enjoyment.

Qualifications:

Education: Minimum of an excessive college diploma; a bachelor’s degree is a plus.
Experience: Prior enjoy in customer service or a related discipline is desired but now not obligatory.
Communication Skills: Excellent verbal verbal exchange abilities in [languages required] with a clean and friendly tone.
Technical Proficiency: Basic computer capabilities and familiarity with CRM software are a bonus.
Interpersonal Skills: Strong ability to hook up with customers, demonstrating empathy and staying power.
Flexibility: Willingness to paint in shifts, including weekends and vacations if necessary.

Why Join Us?

Career Growth: We provide complete training and improvement possibilities that will help you develop your profession.
Dynamic Environment: Be a part of a colorful group that values collaboration and innovation.
Competitive Salary: Attractive income package deal in conjunction with overall performance-based incentives.
Employee Benefits: Access to medical health insurance, paid time off, and different employee perks.

How to Apply:

Interested applicants are invited to wait for our walk-in pressure on [insert date] at [insert time] at [insert venue]. Please deliver your updated resume and a duplicate of your identity. The dress code is commercial enterprise casual.