Cognizant Work From Home India with Full-time Roles! Join a main IT and consulting business enterprise and revel in the ability to run remotely. Open positions are to be held throughout diverse domain names for skilled professionals and freshers. If you’re seeking out a dynamic career with wwit first-rate growth potential, follow now and come to be a part of Cognizant’s modern team!
- Role: Business Manager
- Location: Bangalore / India
- Company: Cognizant
- Salary: Not Disclosed
- Qualifications: Bachelor’s Degree
- Job Type: Full Time (Work from Home)
About Cognizant:
Cognizant is a main international professional services business enterprise, that specializes in digital transformation, era, and consulting. With over three hundred,000 personnel globally, it facilitates companies to innovate and optimize their operations. Headquartered in the U.S., Cognizant is consistently recognized as one of the world’s most renowned corporations. The organization fosters an inclusive and collaborative painting environment.
Cognizant Work From Home India Job Description:
The Business Manager role at Cognizant involves overseeing consumer inquiries, ensuring excessive satisfaction, and handling day-to-day operations. Responsibilities consist of resolving issues, reading feedback, collaborating on provider improvements, and educating new group members. The position requires high-quality verbal exchange, hassle-fixing abilties, and talent in customer support tools. This far-flung, nighttime-shift function gives growth opportunities in adynamic surroundings.
Cognizant Work From Home India Responsibilities:
1. Customer Support
- Respond to patron inquiries directly and they should be.
- Resolve troubles correctly to make certain patron pleasure.
- Address consumer concerns with a positive, solution-orientated method.
2. Operations Management
- Oversee daily operations to ensure adherence to strategies.
- Maintain distinct records of customer interactions and transactions.
3. Collaboration and Strategy
- Work with team contributors to decorate customer service techniques.
- Contribute to the development and implementation of service regulations.
4 . Data Analysis and Feedback
- Analyze customer service records to identify trends and improvement areas.
- Monitor comments and enforce adjustments for higher carrier high-quality.
5.Training and Development
- Train and guide new team contributors on excellent practices.
- Participate in team conferences to contribute to carrier tasks.
6.Compliance and Innovation
- Ensure compliance with company policies and industry requirements.
- Stay up to date on enterprise trends to continuously enhance service shipping.
Qualifications:
- Bachelor’s Degree – Preferably in Business, Management, or related fields.
- Relevant Coursework – Customer service, enterprise operations, or facts evaluation can be beneficial.
- Certifications – Customer Service Excellence Certification (or equal) is favored.
Skills:
- Excellent verbal exchange and interpersonal talents.
- Strong problem-solving and choice-making abilities.
- Detail-orientated with time control abilities.
- Proficient in customer service gear and software.
Traits:
- Positive mindset and patron-centrmindsetset.
- Ability to work independently and adapt tfar-flungng workflows.
Cognizant Work From Home India Additional Notes:
- Candidates may additionally need to provide valid state or authorities-issued IDs through interviews.
- Compensation information is a problem to alternate in line with applicable laws.
Cognizant Work From Home India Benefits:
- Competitive Compensation
- Comprehensive Health Benefits
- Work-from-Home Flexibility
- Career Growth and Development
- Diversity and Inclusion Initiatives
- Employee Recognition Programs
- Retirement Savings Plans
- Wellness Programs and Support
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