- Job Description: Concentrix Vacancy in Gurgaon
- Position: Customer Service Representative (CSR)
- Company: Concentrix
- Degree: Any Graduate Can Apply
- Salary: INR 3-6/-LPA
- Location: Gurgaon, Haryana
- Job Type: Full-Time
- Experience Level: Fresher/Experienced
Company Overview:
Concentrix, a worldwide chief in patron engagement and enterprise overall performance answers is looking for dynamic and enthusiastic professionals to join its team in Gurgaon.
With a strong recognition of innovation, range, and increase, Concentrix provides a colorful and supportive place of job for personnel to excel in their careers.
Key Responsibilities: Concentrix Vacancy in Gurgaon
- Customer Interaction: Handle inbound/outbound calls, emails, or chat queries to solve consumer issues without delay and professionally.
- Problem Solving: Address customer proceedings, troubleshoot issues, and offer appropriate solutions in the described time frame.
- Upselling and Cross-Selling: Offer additional services or products even as suitable to decorate customer delight and meet commercial enterprise company goals.
- Documentation: Maintain accurate information on client interactions and transactions in the CRM gadget.
- Adherence to Policies: Follow industrial enterprise agency recommendations, methods, and compliance requirements to ensure exceptional patron enjoyment.
Skills and Competencies: Concentrix Vacancy in Gurgaon
- Excellent Communication: Strong verbal and written communique skills in English and/or community languages.
- Customer Focus: An excessively terrific mindset with the capability to empathize with customers and solve their issues successfully.
- Technical Aptitude: Basic computer abilties and familiarity with CRM equipment or similar software programs.
- Time Management: Ability to multitask and prioritize obligations in quick-paced surroundings.
- Team Player: Willingness to work collaboratively and percent know-how with colleagues.
Eligibility Criteria: Concentrix Vacancy in Gurgaon
- Education: Minimum qualification of an excessive college diploma (10+2). A graduate degree is preferred.
- Experience: Open to freshers and applicants with previous revelations in customer service or related roles.
- Age: Minimum 18 years.
- Language Proficiency: English is obligatory; proficiency in awesome neighborhood languages is a plus.
- Work Hours: Flexibility to work in rotational shifts, together with nighttime time shifts.
Benefits: Concentrix Vacancy in Gurgaon
- Competitive income packages deal with regular ordinary performance-primarily based completely incentives.
- Health and proper being advantages, which include medical health insurance.
- Opportunities for professional development and talent development through schooling programs.
- A dynamic and inclusive paintings surroundings with popular applications.
- Transport centers for nighttime time shifts (as regular with commercial enterprise employer policy).
Why Join Concentrix Vacancy in Gurgaon?
- Career Growth: Clear pathways for marketing and personal improvement.
- Global Presence: Be part of a multinational business enterprise that values its employees.
- Supportive Culture: Experience an effective work environment that prioritizes employee well-being and engagement.
- Learning Opportunities: Access to severa training programs and assets to improve your talents.
How To Apply for Concentrix Vacancy in Gurgaon?
- Walk-In Interview: Interested candidates can attend stroll-in interviews at the Concentrix Gurgaon administrative center.
- Online Application: Alternatively, have an examination through the legitimate Concentrix career portal or via undertaking forums.
- Screening: Shortlisted candidates will undergo a preliminary screening process, which includes a simple flair and verbal exchange take a look at.
- Interview Rounds: The final choice includes a non-public interview with HR and operations businesses.
Walk-In Details: Concentrix Vacancy in Gurgaon
Date: Monday to Friday
Time: 10:00 AM to 4:00 PM
Venue: Concentrix Office, Gurgaon (address to be furnished within the pastime listing).
Documents Required: Resume, photo ID, academic certificates, and enjoy letters (if applicable).
Start your journey with Concentrix these days and be part of a group that’s shaping the destiny of customer service!
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