A Corporate Account Manager manages key patron bills, making sure of pride and loyalty. Responsibilities encompass growing strong relationships, information about client needs, and coordinating with inner groups to deliver tailor-made answers. They screen account performance, negotiate contracts, and pick out possibilities for boom, aiming to attain income targets and decorate customer retention.
Job Role: Corporate Account Manager
Salary: ₹13.1-21 L/yr
Location: Bengaluru, Karnataka
Company: Adobe
Qualification: Bachelor’s degree
Experience: 5 years
About Company:
Adobe Inc., founded in 1982 with the aid of John Warnock and Charles Geschke, is a main American multinational software business enterprise headquartered in San Jose, California. Known for its pioneering virtual media and creativity software program, Adobe’s flagship products consist of Photoshop, Illustrator, Acrobat, and Creative Cloud. The company additionally excels in virtual advertising solutions with Adobe Experience Cloud. Adobe’s commitment to innovation has established it as a dominant force in design, digital content advent, and file management, using the evolution of innovative industries and digital studies globally. It employs over 26,000 people worldwide and constantly achieves strong financial overall performance.
Role Overview:
Adobe is hiring a Corporate Account Manager in Bengaluru. This complete-time role focuses on developing Adobe’s Digital Media portfolio inside named accounts through strategic business possibilities. Key responsibilities consist of growing account plans, constructing C-level relationships, and participating with inner teams. Requirements consist of a Bachelor’s diploma, 12-15 years of sales enjoy, and robust communication talents. Adobe offers a dynamic painting environment, comprehensive blessings, and values diversity and identical possibility.
Qualification:
Bachelor’s Degree and preferably an MBA from respected colleges in the country.
Minimum of 12/15 years of consultative sales experience including strategic selling, persuasion, and negotiation
Minimum of 5 years experience in selling software/subscriptions to enterprise customers.
Roles and Responsibilities Of Adobe Corporate Account Manager:
Client Relationship Management:
Building and preserving strong, long-term relationships with corporate clients. This entails knowledge of their needs, addressing their issues promptly, and making sure of high levels of purchaser delight and loyalty.
Account Growth and Development:
Identifying opportunities for account growth with the aid of know-how of the patron’s commercial enterprise dreams and aligning them with the organization’s services or products. This consists of upselling, move-selling, and introducing new solutions to customers.
Strategic Planning and Execution:
Developing and enforcing strategic account plans tailored to every purchaser. This includes placing targets, tracking performance, and adjusting techniques to meet evolving customer needs and market situations.
Problem Resolution and Support:
Acting because the number one factor of touch for clients, ensuring their issues and concerns are addressed correctly. This entails coordinating with internal teams to remedy problems and improve carrier shipping.
Performance Monitoring and Reporting:
Tracking account performance against goals and making ready special reports on key metrics. This enables in assessing the fitness of the purchaser relationship, identifying regions for improvement, and making information-pushed selections to decorate account management techniques.
Skills Required For Corporate Account Manager:
Communication Skills:
Effective verbal and written communication is critical for expertise consumer needs, providing answers, and negotiating phrases. This ability guarantees readability and fosters consideration with customers.
Relationship Building:
Developing and retaining robust relationships with customers is key. This entails knowledge of their enterprise, looking ahead to wishes, and constantly handing over value, which leads to lengthy-term partnerships and patron retention.
Problem-Solving Ability:
Account managers have to hastily deal with and solve consumer troubles. This calls for essential questioning, creativity, and a proactive technique to prevent minor problems from escalating and to keep patron pride.
Sales and Negotiation Skills:
A robust hold close of sales strategies and the capability to negotiate efficaciously are important. This involves information marketplace tendencies, figuring out possibilities for upselling or pass-promoting and securing favorable phrases that benefit both the purchaser and the enterprise.
Time Management and Organizational Skills:
Managing more than one bill calls for notable organizational abilities and the capability to prioritize obligations. Efficient time control ensures that each purchaser’s wishes are met right away and carefully, which is critical for retaining high service standards.
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