Triple is Hiring Customer Executive Job| Apply Right Now

• Job Title: Customer Executive
• Company: Triple
• Degree: Any Graduate Can Apply
• Salary: INR 3 – 6/- LPA
• Job Type: Full-time
• Location: Remote/Hybrid
• Experience: Freshers/Experienced Both Eligible

Introduction:

Triple is a major organization of innovative era solutions that specialize in [briefly describe the company’s core focus, e.g., software development, IT services, etc.].

We delight ourselves in handing over contemporary-day solutions to our clients, empowering them to thrive in modern-day competitive panorama. As we hold to expand our operations, we are searching for a dynamic and customer-targeted character to enroll in our team as a Customer Executive.

Job Description: Customer Executive

As a Customer Executive at Triple, you may play a pivotal function in ensuring great customer support and satisfaction. You will be accountable for handling patron relationships, addressing inquiries, resolving troubles, and promoting our products and services.

This function requires a proactive and element-oriented expert with great communique abilities and ardor for delivering incredible customer reports.

Key Responsibilities:

• Customer Relationship Management: Build and keep robust relationships with clients, information about their desires, and make sure their expectancies are met or surpassed.
• Inquiry Handling: Respond right away to consumer inquiries through cellphone, e-mail, or in-person meetings, providing accurate information about our services and products.
• Issue Resolution: Investigate and solve purchaser problems and courtroom cases right away and professionally, aiming for first-touch resolution whenever feasible.
• Product Promotion: Actively promote Triple’s products and services to contemporary and prospective clients, identifying opportunities for upselling or flow-promoting.
• Order Processing: Assist customers with setting orders, monitoring shipments, and making sure well-timed shipping.
• Documentation: Maintain accurate statistics of patron interactions, transactions, and feedback using our CRM software application software.
• Feedback Collection: Gather purchaser remarks and insights to perceive areas for development and make a contribution to product improvement and provider enhancements.
• Collaboration: Work cautiously with excellent departments together with Sales, Marketing, and Technical Support to ensure a continuing purchaser experience.
• Customer Education: Educate customers about product skills, utilization, and pleasant practices to optimize their enjoyment and maximize fees.

Qualifications and Skills:

1. Previous experience in customer service, profits, or a related concern is desired.
2. Exceptional communique and interpersonal abilities.
3. Strong problem-solving skills with a proactive approach.
4. Ability to multitask and prioritize in a short-paced environment.
5. Proficiency in CRM software program application utility and MS Office Suite.
6. Attention to detail and accuracy.
7. Bachelor’s degree in Business Administration, Marketing, or associated field (desired however now not required).

Why Join Us:

At Triple, we offer a dynamic and inclusive artwork environment in which your contributions are valued and rewarded. Joining our institution way being part of a beforehand-thinking agency that invests in your professional improvement and increase.

You should have the possibility to work with talented humans on thrilling obligations that make a real impact.

How to Apply:

If you are passionate about delivering first-rate client critiques and thrive in collaborative group surroundings, we need to listen to you! Please put up your resume and a cover letter outlining your qualifications and why you’re interested in this function. We live up to reviewing your software.

Click Here To Apply Online

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