Teleperformance Malayalam Voice Process
Finding a stable job with professional growth, training, and support is a priority for job seekers today. The Malayalam Voice Process role at Teleperformance for a Domestic Bank project in Bangalore offers exactly that—an opportunity to start or advance your career in customer support with a leading global BPM organization.
Teleperformance, known for its world-class customer experience solutions, is hiring enthusiastic candidates for the Customer Support Executive position. Whether you are a fresher or an experienced candidate, this job opens the door to a secure and rewarding career path.
Job Overview
Teleperformance is hiring for a Customer Support Executive role under the Domestic Bank – Malayalam Voice Process. The job location is Bangalore (Marathahalli), one of the most preferred corporate hubs in India. This role involves handling inbound customer calls in Malayalam and assisting customers with banking-related queries.
Both walk-in interviews and virtual interviews are available, especially for out-station candidates. Teleperformance is one of the most trusted BPM companies worldwide, offering excellent training, growth opportunities, and employee benefits.
Highlights (Summary)
- Role: Customer Support Executive
- Process: Malayalam Voice – Domestic Banking
- Location: Bangalore (Marathahalli)
- Eligibility: 12th Pass or Graduate
- Experience: Freshers Eligible
- Shift: 24/7 rotational shifts (any 9-hour shift)
- Work Mode: Work from Office
- Week Off: 1 Rotational Weekly Off
- Salary: ₹20,000 CTC / ₹16,000 Take Home
- Interview Mode: Walk-in & Virtual for outstation candidates
- Perks: Travel ticket, accommodation, relocation bonus
Eligibility Criteria
To apply for the Malayalam Voice Process at Teleperformance, candidates must meet these criteria:
Educational Qualification
- 12th Pass
- OR Graduate in any stream
- No specific degree required
Experience
- Freshers can apply
- Candidates with BPO or customer service experience are also welcome
Language Skills
- Mandatory: Malayalam + English
- Strong verbal communication skills
- Ability to understand customer queries clearly
Work Requirements
- Willing to work on night shifts
- Comfortable with rotating weekly offs
- Must be able to relocate to Bangalore
Key Responsibilities
As a Customer Support Executive, your role is primarily voice-based. You will be responsible for assisting bank customers over the phone in Malayalam.
Daily Responsibilities Include:
- Answer inbound customer calls
- Resolve queries related to banking services
- Provide accurate information and support
- Maintain polite and professional communication
- Log customer interactions into the system
- Escalate issues to relevant teams when needed
- Follow company guidelines, compliance rules, and quality standards
- Work effectively in a 24/7 support environment
This role is ideal for someone who loves interacting with people and has patience, empathy, and strong listening skills.
Skills Required
To perform well in this role, you need the following skills:
Technical & Communication Skills
- Fluent Malayalam speaking skills
- Basic English understanding
- Ability to handle inbound voice calls
- Basic computer knowledge
- Ability to type and navigate CRM software
Soft Skills
- Patience and problem-solving
- Customer handling ability
- Good listening skills
- Ability to work under pressure
- Adaptability to rotational shifts
- Positive attitude and learning mindset
Salary & Benefits
Teleperformance offers attractive salary packages and additional benefits, especially for candidates relocating from other states.
Salary Structure
- ₹20,000 CTC
- ₹16,000 Take Home Salary
Benefits for Outstation Candidates
- One-way travel ticket provided
- 14 days free accommodation after joining
- Relocation bonus after 90 days of employment
Additional Employee Benefits
- Health Insurance
- Office Cab / Shuttle
- Free Meal
- Cafeteria
- Office Gym
- Professional Training
- Growth opportunities across banking processes
These perks make the job ideal for candidates looking for stability and long-term opportunities in the banking and customer support sector.
Selection Process
The Teleperformance hiring process is simple and swift.
Selection Stages
- HR Screening
- Language and Communication Round
- Operations Round
- Final HR Discussion
- Offer Letter Issuance
Interview Modes
- Walk-in Interviews (Bangalore candidates)
- Virtual Interviews (Out-station candidates)
Candidates are advised to carry a resume, ID proof, and educational certificates.
Application Process
Applying for this job is very easy. Follow the steps below:
Step 1: Attend the Interview
Depending on your location:
- Attend a walk-in interview in Bangalore
- OR schedule a virtual interview with HR
Step 2: Screening & Selection
Clear the interview rounds and submit the required documents.
Step 3: Joining Formalities
If selected, complete background verification and start training.
Why Join Teleperformance Jobs?
Teleperformance is one of the world’s largest and most trusted BPM and customer experience management companies. Working here provides stability, growth, and global exposure.
Top Reasons to Join
- Opportunity to work for India’s leading Domestic Bank
- Supportive work culture
- Fast career progression
- Comprehensive training
- Job security and global brand value
- Multiple growth paths across banking, IT, and customer support
- Excellent perks for outstation candidates
Teleperformance also focuses on employee well-being, diversity, and professional development, making it an excellent employer for freshers and young professionals.
About the Company
Teleperformance SE is a global leader in customer experience management and digitally integrated business services. Operating in more than 170 markets, the company partners with many of the world’s leading brands across industries like telecom, banking, finance, healthcare, e-commerce, and technology.
The company delivers a wide range of services, including customer care, technical support, analytics, market research, and high-value digital solutions. Teleperformance combines human expertise with advanced technologies to deliver seamless, efficient, and secure customer interactions. With a strong global workforce and a focus on quality, the company is known for its innovation, operational excellence, and outstanding service delivery.
Conclusion
The Teleperformance Malayalam Voice Process job is a great opportunity for candidates looking to start a career in customer support, especially in the banking sector. With a competitive salary, excellent relocation benefits, free accommodation, and a global work environment, this role offers everything a job seeker needs to build a successful professional journey.
If you speak Malayalam, can work in rotational shifts, and are ready to relocate to Bangalore, this job can be your first step toward a bright and confident future.
FAQs – Teleperformance Malayalam Voice Process Job
Q1. Who can apply for this job?
Ans. 12th pass, diploma holders, and graduates. Freshers are welcome.
Q2. Is Malayalam mandatory?
Ans. Yes, this is specifically a Malayalam voice process.
Q3. Are night shifts compulsory?
Ans. Yes, this is a 24/7 banking process.
Q4. Is it work from home?
Ans. No. It is strictly work from the office.
Q5. Do outstation candidates get accommodation?
Ans. Yes, 14 days’ accommodation + relocation benefits.
Q6. What is the take-home salary?
Ans. ₹16,000 per month.
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