Discover Teleperformance Work From Home Jobs (0-2 yrs)

Teleperformance is a global leader in consumer enjoy management, offering outsourced customer service, technical guides, and telemarketing answers. Teleperformance Work From Home Job  Founded in 1978, the company operates in over 80 international locations, serving various industries including healthcare, finance, era, and retail. Teleperformance is understood for its commitment to turning in tremendous service via a combination of human contact and generation, which include AI and analytics. With a focal point on innovation and employee development, Teleperformance’s objectives are to enhance consumer pleasure even as drive business success for its clients around the sector.

• Job Role: Customer Support Executive
• Job Category: Customer Success, Service & Operations
• Company: Teleperformance
• Degree: Any Graduate
• Location: Hiring office located in Delhi / NCR
• Employment Type: Full-time, Regular
• Experience: 0 – 2 years

Teleperformance Work From Home Job:-

As a Customer Support Executive at Teleperformance, you’ll be chargeable for delivering tremendous customer support and help through telephone, electronic mail, or chat. Your position includes addressing client inquiries, resolving problems, and making sure consumer pleasure. You could be the first factor of touch for customers, representing the brand and maintaining high-quality dating with customers.

Role & Responsibilities:-

1. Handle consumer inquiries, court cases, and requests through cell phone, e-mail, or chat.
2. Provide correct statistics approximately products, offerings, and policies.
3. Resolve consumer problems correctly, escalating complex instances whilst vital.
4. Maintain exact and accurate statistics of consumer interactions within the CRM system.
5. Follow up with clients to make sure their troubles are resolved satisfactorily.
6. Collaborate with crew participants and different departments to improve the average provider.
7. Adhere to corporation rules, procedures, and carrier requirements.
8. Meet overall performance goals and contribute to team goals.

Key Skills Required:-

• Excellent conversation and interpersonal skills.
• Strong hassle-solving skills and attention to element.
• Ability to handle demanding situations with patience and professionalism.
• Proficiency in the use of CRM software programs and basic laptop packages.
• Multitasking and time control capabilities.
• Customer-orientated attitude with a focal point on turning in extremely good providers.

Basic Qualifications:-

• • High faculty degree or equivalent; bachelor’s diploma preferred.
  • Previous experience in customer service or a comparable role.
  • Fluency in English; additional languages are a plus.

Preferred Qualifications:-

• • Experience in a call center environment.
  • Familiarity with customer support equipment and software.
  • Ability to conform to exclusive communication channels (telephone, e-mail, chat).

Benefits of Joining Teleperformance:-

1. Comprehensive Training: Ongoing education and improvement programs.
2. Career Growth: Opportunities for advancement in the enterprise organization.
3. Health Benefits: Medical, dental, and vision insurance.
4. Flexible Work Options: Possibility of far-flung or hybrid painting preparations.
5. Employee Assistance: Access to well-being programs and counseling offerings.
6. Incentives: Performance-primarily based bonuses and popularity packages.
7. Global Exposure: Work in a multinational environment with numerous cultures.

Why Join Teleperformance?

Joining Teleperformance as a Customer Support Executive offers the hazard to paintings with an international leader in patron experience management, providing valuable possibilities for career increase and improvement. Teleperformance emphasizes worker well-being and offers complete education, ensuring you are properly ready to excel for your position. You’ll be a part of a dynamic, supportive crew, with entry to various professional paths in a corporation that values innovation and patron satisfaction. Additionally, Teleperformance’s worldwide presence and commitment to fine service make it a great area to construct an extended-time period career.

Conclusion:-

As a Customer Support Executive at Teleperformance, you will play a key role in ensuring client pleasure by using offering active, expert, and green service. This position allows increasing your conversation skills, paint in a quick-paced environment, and grow inside a worldwide leader in customer enjoy management.

Click Here To Apply Now

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