EXL Job Interview in Pune for Back Office Executive

About Company:

EXL is a global analytics and virtual transformation offerings organization, presenting a huge range of solutions across industries like insurance, banking, healthcare, and retail. Headquartered in New York, EXL leverages statistics, advanced analytics, and technology to help customers pressure operational efficiencies, enhance consumer reports, and improve selection-making. With a focal point on innovation, EXL gives services in regions like business method control, threat management, and virtual transformation.

EXL Job Interview in Pune Job Description:

A Back Office Executive handles data entry, customer queries, report preparation, and document management. They support front-line teams, ensuring smooth operations by managing internal processes. Key skills include excellent communication, typing, and Excel proficiency. 

Key Responsibilities:

Data Entry & Processing: You might be responsible for entering records into the machine correctly, preserving databases, and performing normal statistics tests to ensure accuracy.

Customer Queries: Handling backend consumer queries, resolving problems, and ensuring that the operations group gets essential updates.

Documentation and Reports: Maintaining correct facts and getting ready reports as required by the team or department.

Coordination with Other Teams: Collaborating with other departments to make certain smooth workflow and helping in technique development.

Excel-primarily based Tasks: Using Microsoft Excel to manage facts, prepare reports, and examine records to ensure the green operation of customer service functions.

Routine Backoffice Tasks: Performing trendy lower back-office responsibilities like updating client information, making ready spreadsheets, and coping with conversations for internal processes.

Skills Required:

Communication Skills: Excellent command of the English language, both verbal and written, is mandatory for this role. You should be able to really communicate via email and chat and be snug interacting with numerous internal groups.

Typing Skills: A sturdy typing pace with accuracy is critical for managing huge quantities of statistics speedy.

Excel Skills: True information in Microsoft Excel (e.g., the use of formulation, creating reviews, fundamental data analysis) is crucial to carry out daily obligations effectively.

Adaptability to Shifts: The ability to paint in rotational shifts, which include night shifts, is an ought to. Being flexible and adaptable is fundamental to achievement in this function.

Basic Computer Skills: Familiarity with office equipment together with MS Word, MS Excel, and email clients is important.

Educational Qualifications:

• UG (Undergraduate): Any graduate can apply. This includes candidates from any educational background.
• Preferred: While there is no strict requirement for prior experience in the back office or BPO sector, candidates with any experience in customer service, data processing, or related fields are encouraged to apply. Fresh graduates can also be considered based on their skills and aptitude.

How to Apply:

If you’re interested in this opportunity, make sure to attend the walk-in drive scheduled for 16th December 2024 to 17th December 2024 between 12:00 PM and 1:30 PM at the following location:

Venue:
EXL, Tower 1, 1st Floor, Magarpatta, Pune
Contact Person: Sakina

Prepare yourself with the required documents, such as your resume and any necessary identification or educational certificates.

Why Apply for This Job?

Competitive Salary: The provided salary package deal of ₹3.5-4 Lacs per annum is competitive for this function.

Growth Opportunities: EXL offers notable possibilities for career growth, with exposure to a fast-paced BPO surrounding, and room to study and move up the ranks.

Skill Development: Enhance your expert competencies in communication, back-office operations, and talent in Excel and other office gear.

Click Here To Apply Online

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