EY Walk in Drive Project Analyst (International Voice Process) | Apply

EY Walk in Drive for the position of Project Analyst (International Voice Process) in Gurugram. This full-time Position is open to candidates with any diploma and 0.6 to 3 years of experience. The role involves handling worldwide consumer queries, managing project-related obligations, and making sure of amazing carrier transport. Strong verbal exchange capabilities and the capacity to work in a dynamic, rapid-paced environment are important. Salary details are not disclosed.

• Role: Project Analyst (International Voice Process)
• Location: Gurugram
• Company: EY
• Salary: Not Disclosed
• Qualifications: Any Degree
• Experience: 0-.6 to 3 years
• Job Type: Full Time

EY Walk in Drive Event Details:

Walk-in Date: 30 November 2024

Time: 11:00 AM to 3:30 PM

Venue:

Near Huda City Center Metro Station,
Plot Number: Ernst & Young 67,
Sector 44,
Gurugram,
Haryana – 122003

About EY:

EY (Ernst & Young) is a global chief in warranty, advisory, tax, and transaction offerings, supporting groups to navigate complex business challenges. With a presence in over a hundred and fifty countries, EY fosters innovation and delivers excellent answers. The corporation is dedicated to constructing a higher working global by supporting diverse talent and driving sustainable commercial enterprise increase.

EY Walk in Drive Job Description:

The Project Analyst – Customer Service (International Voice Process) position at EY involves dealing with global consumer inquiries with precision via calls, coping with ononlineront-quit operations, figuring out upselling possibilities, and managing irate customers below stress. The function calls for 0-.6 to 3 years of global customer service experience, incredible communication capabilities, and flexibility for UK/EMEA night shifts. Benefits encompass cab offerings, subsidized meals, and performance-primarily based incentives, supplying a worthwhile possibility in dynamic, global surroundings.

Responsibilities:

• Handle global patron inquiries professionally through calls.
• Manage front-stop customer support tasks successfully.
• Identify and leverage upselling opportunities to beautify commercial enterprises.
• Provide particular and empathetic responses to consumer queries.
• Resolve client court cases and improve complex troubles as wished.
• Maintain designated information on interactions and resolutions.
• Handle irate customers successfully and ensure client pleasure.
• Adhere to organization policies and provide exceptional standards.
• Collaborate with crew contributors for technique enhancements.
• Stay up to date on product information to supply accurate answers.

Eligibility Criteria:

Education: Mandatory: Bachelor’s Degree in any field.

Experience:

• Required: 0.6-3 Years to a few years in global customer support.
• Freshers are not eligible for this role.

Skills Required:

• Exceptional conversation competencies.
• Ability to handle international consumer calls successfully.
• Upselling capability and handling online front-stop operations.
• Competence in dealing with irate clients and high-strain conditions.

Shift Details:

• Shifts: UK/EMEA shifts, with flexibility for night shifts.
• Work Week: five working days with 2 rotational week-offs.

EY Walk in Drive Perks and Benefits:

• Both-facet cab services for personnel.
• Subsidized meals to be had on-web site.
• Lucrative quarterly performance-based incentives.
• Recognition and Rewards (R&R) for extremely good work.
• Opportunity to work in UK/EMEA shifts with rotational week-offs.
• Comprehensive schooling for professional increase.
• Exposure to an international customer service environment.
• Supportive and inclusive place of business culture.
• Access to EY’s tremendous employee help programs.
• Career development possibilities within an international agency.

Click Here To Apply Now

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