Firstsource Mega Walk-in for Freshers in Chennai for Customer Service Associate (CSA) Role This full-time position is ideal for freshers and candidates with up to three years of enjoy. The position calls for a bachelor’s degree and involves providing brilliant customer service. Applicants should be flexible to work night time shifts as wanted. This possibility creates a dynamic work surrounding and a danger to developing abilities in customer support within a good agency. Salary info isn’t disclosed.

Position: Customer Service Associate (CSA)
Location: Chennai
Company: Firstsource Solutions Limited
Salary: Not Disclosed
Qualifications: Bachelor’s Degree
Experience: 0 – 3 years
Job Type: Full Time
Work Mode: Work From Office
Shifts: Flexible to artwork in night time shifts

Walk in Interview Details:

Time and Venue

4th November – 13th November, 10.00 AM – 2.00 PM

5th floor, 4th block, Sandhya Infocity (Bayline Infocity), OMR Rajiv Gandhi Salai, Navalur, near AGS Bus Stop, Chennai, Tamil Nadu 603103.

Contact – Anbu M ( 7010307510 )

Company Overview:

Solutions Limited is a main provider of commercial enterprise technique outsourcing (BPO) services, providing an entire portfolio of middle business enterprise and agency-precise offerings. With over 25,000 personnel, the corporation makes a specialty of improving client procedures and riding organization effect through deep approach records and centered analytics. The corporation offers you offerings via a Rightshoring version, which emphasizes strategic geographical distribution to align with customers’ commercial enterprise objectives and price discount techniques.

Job Description:

The Customer Service Associate (CSA) at Firstsource is answerable for providing great non-voice customer support within the healthcare vicinity. Key obligations consist of correctly paying attention to and comprehending client inquiries, turning inaccurate information, and retaining excessive requirements of verbal exchange. The position requires the right typing skills and the functionality to work collaboratively interior a team. Candidates should be flexible to work nighttime shifts and should have a minimum educational qualification of BA/B.Com/B.Sc/BBA/BBM or a Diploma, with freshers and skilled applicants welcomed.

Key Responsibilities:

Provide terrific customer service in a non-voice environment.
Listen and realize customer inquiries efficiently.
Maintain high requirements of communication and typing abilties.
Work collaboratively in a group-orientated environment to meet performance dreams.

Eligibility Criteria:

Education: Candidates ought to have a minimum educational qualification of BA, B.Com, B.Sc, BBA, BBM, or a Diploma. Note that PG graduates and BE/B. Tech graduates are not eligible to apply.
Experience: Both freshers and applicants with at least 6 months of experience in any BPO region are welcome to use.

Skills:

Strong conversation talents (verbal and written).
Excellent listening capabilities and comprehension.
Proficiency in typing is mandatory.

Why Join Firstsource?

Firstsource is famend for its dedication to employee development and technique pride. The enterprise affords complete education packages and career boom opportunities, making it an appealing place for jobs for both freshers and skilled experts. Employees advantage of dynamic surroundings that foster innovation, collaboration, and private increase.

Benefits:

Career Growth Opportunities: Firstsource emphasizes worker improvement, offering training and development paths.
Flexible Shifts: Ability to work flexible hours, which consist of nighttime shifts, accommodating various non-public schedules.
Competitive Compensation: Attractive income and benefits bundle deal tailored to enjoy and standard overall performance.
Work-from-Office Environment: Engaging place of work that fosters collaboration and teamwork.
Transportation Facilities: One-way cab provider furnished for employees living inside a 30 km radius.
Diverse Work Culture: Exposure to an inclusive and various place of job, selling plenty of views.
Comprehensive Training: Robust onboarding and continuous schooling applications to enhance talents and facts.
Employee Recognition Programs: Opportunities for acknowledgment and rewards for overall performance and contributions.
Health Benefits: Access to medical health insurance and properly-being packaged to assist employee well-being.
Engaging Work Environment: Opportunities to work on severa tasks in the healthcare sector, improving interest satisfaction and experience.
These advantages make the CSA function at Firstsource an appealing opportunity for every fresher and skilled candidate.