Flipkart is hiring Customer Support Representatives for a Work-from-home position wonderful for freshers. Join their dynamic crew to assist customers with inquiries, orders, and product-related queries. No preceding revel in is crucial—training may be provided. Enjoy bendy-on-foot hours and an opportunity to develop with one of the critical e-alternate structures. Apply now to begin your career journey with Flipkart!
- Job Title: Customer Support Representative (Work from Home)
- Salary: Not Disclosed
- Location: India
- Company: Flipkart
- Qualifications: High school diploma
- Experience: 0-2 years
ABOUT FLIPKART
Flipkart is one of India’s essential e-trade structures, based in 2007 with the useful resources of Sachin Bansal and Binny Bansal. Headquartered in Bengaluru, it revolutionized online purchasinbygh imparting a significant type of merchandise, such as electronics, style, groceries, furniture, and more. Flipkart’s project is to offer customers persevering purchasing via the modern era, outstanding customer service, and a first-rate product catalog.
In 2018, Walmart obtained a majority stake in Flipkart, similarly strengthening its presence within the international e-trade market. The agency specializes in empowering small organizations through its marketplace model and presenting bendy, patron-excellent solutions to hundreds of masses of customers. Flipkart’s key abilties consist of smooth returns, coins-on-delivery alternatives, short shipping services, and custom-designed purchasing research. With loads and hundreds of energetic customers and a sturdy dealer network, Flipkart keeps shaping the future of online retail in India and Pathe St.
Customer Support Representative Work from Home for Freshers – Job Overview
A Customer Support Representative working from home affords help to customers with the aid of addressing their inquiries, resolving issues, and ensuring a tremendous client experience. This role is good for clean graduates or people at the start of their professional adventure who’ve strong communication competencies, problem-solving skills, and a commitment to providing outstanding provider.
Key Responsibilities:
- Responding to consumer inquiries through phone, email, or chat directly and professionally.
- Resolving client complaints or worries by identifying the problem and supplying sensible answers.
- Maintaining thorough information on the organization’s merchandise, offerings, and regulations to provide correct facts.
- Recording client interactions and remarks to ensure continuity of aid and enhancing provider transport.
- Following up with clients to make sure their troubles are resolved and maintaining patron delight.
- Collaborating with inner groups to amplify complicated problems and make a sure well-timed resolution.
- Managing multiple duties concurrently while retaining professionalism and attention to detail.
Qualifications & Skills:
- Fresh graduates are welcome; no previous enjoyment is essential.
- Strong verbal and written communication abilties.
- Problem-solving capabilities with a purchaser-targeted mindset.
- Proficiency in the use of computers and familiarity with online conversation tools.
- Ability to multitask and manage time efficaciously in far-flung work surroundings.
- A high-quality mindset adaptability, and a willingness to examine.
Benefits:
- Entry-level possibility with career increase ability.
- Comprehensive schooling to enhance competencies and construct understanding.
- Work-life balance with a flexible, fafar-offork timetable.
- Exposure to customer service enjoys fostering professional improvement.
Work Environment:
The function offers the power of working at home, which permits freshers to balance their private commitments even as gaining precious professional revel. A stable net connection and a suitable domestic office setup are required to make certain smooth communique with clients.
Click Here to Apply Now
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Poonam Author
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