December 9, 2024
By Umme Taiyaba
684
Jobs, Blog

Flipkart Customer Support Job| Work from Home For Freshers

Flipkart is hiring Customer Support Representatives for a Work-from-home position wonderful for freshers. Join their dynamic crew to assist customers with inquiries, orders, and product-related queries. No preceding revel in is crucial—training may be provided. Enjoy bendy-on-foot hours and an opportunity to develop with one of the critical e-alternate structures. Apply now to begin your career journey with Flipkart!

Job Title: Customer Support Representative (Work from Home)
Salary: Not Disclosed
Location: India
Company: Flipkart
Qualifications: High school diploma
Experience: 0-2 years

ABOUT FLIPKART

Flipkart is one of India’s essential e-trade structures, based in 2007 with the useful resources of Sachin Bansal and Binny Bansal. Headquartered in Bengaluru, it revolutionized online purchasinbygh imparting a significant type of merchandise, such as electronics, style, groceries, furniture, and more. Flipkart’s project is to offer customers persevering purchasing via the modern era, outstanding customer service, and a first-rate product catalog.

In 2018, Walmart obtained a majority stake in Flipkart, similarly strengthening its presence within the international e-trade market. The agency specializes in empowering small organizations through its marketplace model and presenting bendy, patron-excellent solutions to hundreds of masses of customers. Flipkart’s key abilties consist of smooth returns, coins-on-delivery alternatives, short shipping services, and custom-designed purchasing research. With loads and hundreds of energetic customers and a sturdy dealer network, Flipkart keeps shaping the future of online retail in India and Pathe St.

Flipkart Customer Support Representative Job। Work from Home For Freshers

Customer Support Representative Work from Home for Freshers – Job Overview

A Customer Support Representative working from home affords help to customers with the aid of addressing their inquiries, resolving issues, and ensuring a tremendous client experience. This role is good for clean graduates or people at the start of their professional adventure who’ve strong communication competencies, problem-solving skills, and a commitment to providing outstanding provider.

Key Responsibilities:

Responding to consumer inquiries through phone, email, or chat directly and professionally.
Resolving client complaints or worries by identifying the problem and supplying sensible answers.
Maintaining thorough information on the organization’s merchandise, offerings, and regulations to provide correct facts.
Recording client interactions and remarks to ensure continuity of aid and enhancing provider transport.
Following up with clients to make sure their troubles are resolved and maintaining patron delight.
Collaborating with inner groups to amplify complicated problems and make a sure well-timed resolution.
Managing multiple duties concurrently while retaining professionalism and attention to detail.

Flipkart Customer Support Representative Job। Work from Home For Freshers

Qualifications & Skills:

Fresh graduates are welcome; no previous enjoyment is essential.
Strong verbal and written communication abilties.
Problem-solving capabilities with a purchaser-targeted mindset.
Proficiency in the use of computers and familiarity with online conversation tools.
Ability to multitask and manage time efficaciously in far-flung work surroundings.
A high-quality mindset adaptability, and a willingness to examine.

Benefits:

Entry-level possibility with career increase ability.
Comprehensive schooling to enhance competencies and construct understanding.
Work-life balance with a flexible, fafar-offork timetable.
Exposure to customer service enjoys fostering professional improvement.

Work Environment:

The function offers the power of working at home, which permits freshers to balance their private commitments even as gaining precious professional revel. A stable net connection and a suitable domestic office setup are required to make certain smooth communique with clients.