A User Researcher II is responsible for researching to understand user needs, behaviors, and pain points. They plan and execute various research methods, such as interviews, usability testing, and surveys, to tell product layout and development. Collaborating with go-functional groups, they take a look at statistics and supply actionable insights to enhance the man or woman experience. Strong conversation, analytical, and problem-solving capabilities are important, alongside aspect expertise in studies equipment and methodologies.
Job Role: User Researcher II
Company: Flipkart
Location: Bengaluru
Salary: Not Disclosed
Experience: 3-5 years
Employment Type: Full Time, Permanent
About Company:
Flipkart is considered one of India’s main e-exchange structures, founded in 2007 using the manner of Sachin and Binny Bansal. It offers a sizable kind of merchandise, which includes electronics, fashion, home requirements, and more. Known for its patron-centric offerings like short delivery and smooth returns, Flipkart has played a key role in shaping India’s online buying landscape. Acquired by Walmart in 2018, it continues to amplify its obtain and innovate in the e-trade area.
Job Description:
As a User Researcher II at Flipkart, you will play a pivotal characteristic in essential and mission whole studies studies. This research is essential to driving product layout and development alternatives, ensuring that services and products are user-centric. You will collaborate with a multidisciplinary group of designers, product managers, and engineers, operating in an agile and dynamic surrounding.
Key Responsibilities:
Research Project Leadership:
- You will independently lead studies tasks, encompassing foundational, generative, evaluative, and quantitative strategies based on the task necessities.
- Collaboration with move-useful teams might be key as you accomplish designers, product managers, and engineers to plan and execute research in a quick-paced, agile setting.
Formulating Research Instruments: Develop clean, precise, and effective study devices that encompass proposals, screeners, and dialogue courses for small to medium-sized research, aligning with stakeholder expectancies.
Research Planning & Execution:
- Use your information on industrial organization and product metrics to strategize and plan research research.
- Estimate project timelines and finalize study methodologies.
- Master the artwork of moderation by tailoring your approach primarily based on having a study desires and purpose corporations.
Insight Identification & Communication:
- Analyze findings throughout one-of-a-kind research areas to perceive styles that align with broader product desires.
- Speak research outcomes, insights, and opportunities to the product group, making information-pushed tips to guide actionable outcomes.
Stakeholder Education & Research Advocacy:
- Educate product designers and stakeholders approximately the research device, ensuring they recognize the fee and want for research.
- Highlight unmet individual goals, motivations, and behaviors to assist shape user-centric product techniques.
Project Management & Collaboration:
- Manage tasks cease-to-give up, growing vital files like studies proposals, discussion publications, critiques, and presentations.
- Collaborate closely with designers, product groups, and other stakeholders to make certain seamless integration of studies findings into product development.
Tool Expertise:
- Experience with some distance off finding out tools like UserZoom, UserTesting, Lookback, and evaluation tools together with Dovetail will beautify the study method.
- Knowledge of layout principles and prototyping gear like Figma is a plus.
Qualifications & Experience:
- Educational background: Advanced degree in Psychology, User Experience (UX), Human-Computer Interaction (HCI), Anthropology, Social Sciences, or related fields.
- 3+ years of experience in the technology, exchange, or B2C enterprise, with a minimum of 2+ years of consumer research experience.
- Proven to enjoy riding tangible consequences via studies, operating carefully with layout and product businesses.
Required Skills:
Qualitative Research: Experience in a great variety of qualitative studies methodologies like generative and evaluative research.
Moderation: Strong moderation talents tailor-made to particular character corporations and examine targets.
Communication: Exceptional written and verbal verbal exchange competencies, in particular in storytelling and documentation.
Collaboration: Ability to paint collaboratively with pass-purposeful groups, which includes product managers, engineers, and architects.
Benefits at Flipkart:
Health & Wellness: Comprehensive health insurance for employees and their households, together with proper programs and on-internet site online medical centers.
Learning & Development: Access to education programs, workshops, and publications for continuous expert growth and ability enhancement.
Work-Life Balance: Flexible working hours, paintings-from-domestic options, and beneficiant depart regulations, which include maternity and paternity depart.
Employee Discounts: Special discounts on Flipkart merchandise, permitting personnel to enjoy the organization’s offerings.
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