Flipkart Jobs in Indore for Freshers| Rs. 21k-43k| New Vacancy
- Job Description: Flipkart Jobs in Indore for Freshers
- Job Title: Multiple Location
- Company: Flipkart
- Degree: Any Graduate Can Apply
- Salary: Rs. 21,000 – 43,000/- PM
- Location: Indore, India
- Experience: Freshers/Experienced Both Eligible
Company Overview:
Flipkart, one of India’s critical e-trade giants, has been a pioneer in reworking the retail landscape of the use of the United States. With an assignment to provide a lovable purchasing experience, Flipkart has constantly leveraged the era to offer a large sort of products at competitive prices.
The employer’s dynamic painting environment and emphasis on innovation make it a perfect location for freshers to kickstart their careers. As Flipkart expands its operations in Indore, it’s miles searching out active and enthusiastic freshers who are eager to have a look at, develop, and contribute to the agency’s achievement.
Job Summary: Flipkart Jobs in Indore for Freshers
As a Customer Support Executive at Flipkart, freshers will play a vital function in improving the consumer revel in. The feature consists of addressing purchaser inquiries, resolving problems, and imparting statistics about products and services.
This function requires high-quality communique abilties, trouble-fixing skills, and a purchaser-centric attitude. Freshers will acquire whole schooling and will work carefully with skilled professionals to increase their abilities.
Key Responsibilities: Flipkart Jobs in Indore for Freshers
1. Customer Interaction:
- Handle inbound and outbound consumer calls professionally and courteously.
- Assist clients with their inquiries regarding orders, merchandise, returns, refunds, and payments.
- Provide correct and relevant facts to customers, ensuring an excessive degree of pleasure.
2. Product Knowledge:
- Stay updated with Flipkart’s product catalog, which consists of recent launches, offers, and promotions.
- Guide clients through product capabilities, blessings, and availability.
- Assist clients in making knowledgeable purchasing picks.
3. Order Management:
- Track and manipulate customer orders, ensuring properly timed delivery and correct achievement.
- Handle order cancellations, changes, and refunds as constant with organization policies.
- Coordinate with the logistics group to treat transport-associated troubles.
4. Feedback and Reporting:
- Collect client feedback and provide insights to the team for manner development.
- Document patron interactions and maintain awesome information inside the CRM device.
- Prepare reports on purchaser queries, resolutions, and satisfaction levels.
5. Team Collaboration:
- Work closely with the customer support crew to gain goals and hold provider high-quality.
- Participate in institution meetings, schooling instructions, and primary overall performance critiques.
- Share first-rate practices and make contributions to the continuous development of manual methods.
Qualifications and Skills: Flipkart Jobs in Indore for Freshers
- Education: Graduation in any subject from an identified university. Freshers from all educational backgrounds are welcome to apply.
- Communication Skills: Excellent verbal and written communique capabilities in English and Hindi. The potential to talk simply and correctly is critical.
- Customer Service Orientation: A ardor for supporting clients and a sturdy strength of will to supply exceptional carriers.
- Problem-Solving Skills: Ability to analyze issues, suppose critically, and provide solutions.
- Computer Proficiency: A basic understanding of MS Office, net surfing, and familiarity with the use of CRM systems is an advantage.
- Adaptability: Willingness to work in fast-paced surroundings and cope with shifting priorities.
Career Growth: Flipkart Jobs in Indore for Freshers
Flipkart gives severa possibilities for professional development. Freshers who excel in their roles can stay up for promotions, earnings hikes, and the opportunity to explore one-of-a-kind departments inside the employer, which incorporate income, advertising, and operations.
Work Environment: Flipkart Jobs in Indore for Freshers
Flipkart’s office in Indore is designed to foster collaboration, creativity, and comfort. Employees have to get admission to ultra-modern centers, inclusive of breakout regions, a cafeteria, and ergonomic workstations. The employer lifestyle is inclusive, and supportive, and encourages personnel to hold their brilliant selves to paintings.
How to Apply for Flipkart Jobs in Indore for Freshers
Interested applicants can exercise through the Flipkart careers portal or ship their resumes to the HR department through electronic mail. Shortlisted candidates may be contacted for an initial telephonic interview, accompanied by way of an in-individual interview at the Indore place of job.
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