- Genpact Careers
- Job Title: Multiple Positions
- Company: Genpact
- Degree: Any Graduate Can Apply
- Salary: INR 3-7/-LPA
- Location: India
- Experience: Entry Level
Introduction to Genpact
Genpact is a global professional services company that might offer results that form the destiny. With over 20 5,000 personnel for the duration of 30+ global places, Genpact partners with clients to drive virtual transformation and operational excellence.
The business enterprise offers many roles, such as the Process Associate function, that are suitable for recent graduates looking to launch their careers in a dynamic, multinational environment.
Role Overview: Genpact Careers
The Process Associate feature at Genpact is designed for individuals who are eager to boost their abilities in numerous domains, which include customer support, finance, accounting, content fabric moderation, and DevOps. This get entry to-degree role gives complete education and publicity to worldwide industrial enterprise techniques, making it a first-rate starting line for a corporate career.
Key Responsibilities: Genpact Careers
1. Customer Service Process Associate:
- Respond without delay to consumer queries and problems, providing answers based on available information and policies.
- Replicate client problems and document essential bugs or guidelines.
- Collaborate with internal departments to offer required data and aid to customers.
- Upsell present and new merchandise to customers based on their company’s business desires.
- Maintain a deep information on customer techniques and recommendations.
- Continuously upskill to enhance records and provide assistance.
2. Finance & Accounting Process Associate:
- Process invoices, which include Purchase Order (PO), Non-PO (FI), and eInvoices, in line with established strategies.
- Reconcile processed artwork through verifying entries and comparing machine reports.
- Handle charge control by way of studying invoice/rate opinions and recording entries.
- Manage company relationships through tracking settlement/PO terms and making equipped payments.
- Utilise Excel for generating evaluations, together with pivot tables and data cleaning.
- Support group participants in processing corrections and reviewing Standard Operating Procedures (SOPs).
3. Content Moderation Process Associate:
- Review and examine requests associated with workflows that consist of product packages and appeals.
- Enforce platform recommendations and guidelines on non-compliant applications.
- Investigate and solve said content, in conjunction with app critiques and 1/three-celebration app critiques.
- Apply coverage compliance measures with accuracy and tempo.
- Identify regions requiring operational edition or development.
- Ensure brilliant, element-oriented painting ethics with a consumer-centric technique.
4. DevOps Process Associate:
- Review and take a look at requests related to workflows, which include product applications and appeals.
- Enforce platform pointers and regulations on non-compliant applications.
- Investigate and remedy said content material, which includes app opinions and 1/three-party app opinions.
- Apply coverage compliance measures with accuracy and tempo.
- Identify areas requiring operational model or improvement.
- Ensure high-quality, detail-oriented painting ethics with a consumer-centric technique.
Qualifications & Skills Required: Genpact Careers
- A graduate diploma in any location; freshers are eligible to apply.
- Strong analytical and problem-solving skills.
- Excellent verbal and written conversation abilities.
- Proficiency with MS Office and a facts management tool.
- Ability to paintings in a fast-paced environment.
- Strong attention to detail and a client-centric technique.
Career Progression
The corporation gives a set up profession development targeted on function-based totally absolutely paths, common performance management, capacity improvement, management education, global possibilities, and recognition. This framework desires to provide useful resources in advancing their careers through clean paths, non-stop reading, and opportunities for leadership roles indoors a global context.
Compensation & Benefits
The common income for a Process Associate at Genpact in India usually ranges from ₹0.6 Lakhs to ₹7. 0 Lakhs, consistent with 365 days, depending on experience. The pinnacle 10% of Process Associates at Genpact earn more than ₹4.0 Lakhs consistently over 12 months, and the pinnacle 1% earn over ₹5.0 Lakhs steadily over twelve months. The anticipated take-home income typically ranges from ₹24,073 to ₹25,525 in step with month, after accounting for new deductions including taxes, provident fund (PF), and coverage.
Application Process: Genpact Careers
To observe the Process Associate function at Genpact:
- Online Application: Visit Genpact’s proper careers portal or job sites like Naukri, LinkedIn, or Indeed.
- Resume Submission: Upload your updated resume highlighting applicable skills.
- Assessment Test: Shortlisted applicants can also be asked to take an internet flair test.
- Interview Round: Attend HR and technical interviews (can be virtual or in man or woman).
- Offer Letter: If decided on, you’ll get hold of a legitimate provide letter with the undertaking information.
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