
Genpact Remote Job Vacancies | Great Opportunity 2025
Genpact Remote Job Vacancies: Genpact is hiring a Business Analyst for a remote Windtech Engineer role in Bengaluru. The position entails reading enterprise tactics, optimizing workflows, and dealing with technical projects in wind power. Ideal candidates must have robust analytical skills, enjoy within the wind region, and proficiency in statistics-driven choice-making.
- Job Description: Genpact Remote Job Vacancies
- Company: Genpact
- Location: Bengaluru, Karnataka (Remote)
- Salary: ₹6.75L–₹9L per annum
- Job Type: Full-time
- Qualification: Graduate
About Company:
Genpact is a worldwide expert services company that focuses on digital transformation, presenting services in finance, accounting, procurement, supply chain control, and customer service. With a focus on leveraging information, automation, and artificial intelligence, Genpact helps organizations optimize processes and enhance enterprise results. Headquartered in New York, it operates in over 30 nations, serving customers across industries together with banking, coverage, healthcare, and manufacturing. Genpact is known for its modern approach to riding operational excellence and enterprise boom.
Genpact Remote Job Vacancies Job Description:
Genpact is hiring a Business Analyst Remote Wind Tech Engineer in Bengaluru, responsible for monitoring, diagnosing, and providing technical support for wind turbines globally. Key duties include managing product support queues, performing vibration and oil analysis, reviewing turbine components, and generating technical documentation. A B.E./B. Tech in Mechanical Engineering with vibration analysis expertise is required.
Responsibilities:
1. Case Management:
- Product Support Queue: Monitor the first-tier product support queue in ServiceNow, declare unassigned cases, and manage all aspects of the case lifecycle, including dealing with case touch time and closure.
- Service Requests: Understand the requestor’s wishes, each technically and administratively, to offer resolutions or records.
- Documentation: Write technical documentation to provide resolution or information to the requestor.
- Escalation and Triage: Escalate cases to the suitable technical teams for additional input if important.
- Data-Related Tasks: Manage field contacts for wind farms in the e-SCADA platform and address life census data corrections for wind generators.
2. Technical Support:
- Wind Farm Health: Create and distribute special commands from the product engineering group to subject groups and customers.
- Oil Analysis: Review oil sample reviews to monitor turbine fitness.
- Torque Analysis: Analyze gearbox torque arm pin displacement and evaluation statistics sheets.
- End of Warranty Claims: Manage stop-of-assurance alternative/restore claims and discover issues raised employing clients.
- Component Analysis: Review engineering drawings, examine wear and tear, and verify the closing lifestyles of turbine components, which include cables, blades, elastomers, and bearings.
- ServiceNow Analysis: Create reviews analyzing the records in ServiceNow to assist in daily operations.
3. Remote Monitoring & Vibration Analysis:
- Anomaly Detection: Monitor the 0.33-tier product support queue and pick out any prompted occasions or anomalies.
- Troubleshooting: Write technical pointers for area engineers based on event analysis to prevent downtime.
- Data Diagnosis: Analyze sensor locations, RPM, power generation problems, and other faults in wind turbines to determine their severity and make diagnostic pointers..
4. General Technical Duties:
- Configuration Checks: Perform configuration checks on newly added wind farms to ensure proper records float.
- Validation: Validate the wind turbine’s overall performance after troubleshooting to make sure the system operates successfully.
- Document Findings: Write designated reports on findings, carry out statistics analysis to discover faults, and make sure corrective moves are taken.
Skills Required:
Technical Skills:
- Vibration Analysis: Proven understanding and certification in equipment vibration analysis, mainly ISO Category I or equal.
- Predictive Maintenance: Experience with predictive renovation technologies and practices, enabling well-timed interventions for turbine upkeep.
- Technical Writing: Ability to articulate complicated technical answers definitely and concisely in documentation for inner teams and customers.
- Remote Desktop Tools: Ability to remotely hook up with wind farms and troubleshoot the usage of specialized tools and software.
Other Competencies:
Attention to Detail: Precision and thoroughness in studying big units of statistics and reviewing turbine additives.
Strong Communication Skills: Ability to communicate efficaciously throughout a couple of organizational stages and with pass-practical teams.
Problem-Solving Abilities: Skill in diagnosing issues, growing answers, and implementing corrective moves for complicated mechanical and electrical problems.
Customer-Oriented: Ability to prioritize consumer pleasure and paintings effectively in service-oriented environments.
Collaboration: Ability to work in each vertical and horizontal dimension within a huge, multi-disciplinary group.
Qualifications:
Educational Qualifications:
- Degree: Bachelor’s degree (B.E / B.Tech) in Mechanical Engineering is required. A solid engineering foundation is critical to understanding complex turbine systems and components.
Professional Experience:
- Previous Experience: Experience in the wind energy sector or a similar field is preferred, especially with offshore wind turbines.
- Vibration Analysis Certification: Certification in ISO Category I or equivalent machinery vibration analysis will be a strong advantage.
Benefits at Genpact:
Comprehensive Health Coverage: Medical, dental, and imaginative and prescient insurance to make certain personnel properly-being.
Career Growth Opportunities: Learning and development programs, mentorship, and inner mobility for career development.
Employee Wellness Programs: Access to intellectual fitness assistance, fitness applications, and different health initiatives for normal well-being.
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