Genpact Walk-In Drive for freshers for the Customer Service (Non-Voice) role in Warangal. The task entails providing a content overview, providing resolutions, and identifying traits to enhance customer support. Fresh graduates (except regulation) are eligible. The role offers full-time, everlasting employment with 24/7 shifts. Candidates need to have strong analytical and consumer-focused skills. Salary is undisclosed.
- Role: Customer Service
- Location: Warangal
- Company: Genpact
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 0 Years
- Job Type: Full Time
Walk-In Drive Details:
Date: 9th November 2024
Time: 11:00 AM – 2:00 PM
Venue: Genpact, Incubation Centre, Hanamkonda, Telangana, 50-Survey No. 1596, 1703/1 of Madikonda Village, Plot No. 1, Phase I, Warangal, Telangana – 506002
About Genpact:
Genpact is a worldwide expert offerings organization that provides transformative business results through technology, statistics, and industry know-how. With over one hundred 25,000 employees throughout 30+ international locations, it’s helps clients, consisting of Fortune Global 500 companies, power virtual transformation, operational performance, and innovation. The enterprise specializes in commercial enterprise manner management, AI, analytics, and digital services, aiming to create lasting costs and shape a destiny that works higher for humans and organizations.
Job Description:
Genpact is hiring for a Customer Service (Non-Voice) function, ideal for freshers. The process entails reviewing content, imparting resolutions, figuring out patterns, and providing insights to enhance customer support. Applicants must be graduates (besides regulation), with sturdy analytical and probing skills. The position is based totally in Warangal, imparting 24/7 shifts. It is a complete-time, everlasting function with an emphasis on terrific customer service and a flexible painting timetable.
Job Responsibilities:
- Review content material and provide resolutions in line with prescribed recommendations.
- Identify trends and styles and escalate troubles directly.
- Provide insights to enhance customer support services.
- Ensure thorough knowledge of methods and guidelines.
- Offer exquisite customer service.
Qualifications Required:
Minimum Qualification: Any Graduate (besides law)
Preferred Skills:
- Analytical skills with a purchaser-targeted method.
- Strong probing and expertise capabilities.
- Ability to work on a bendy agenda (such as weekends).
Documents to Carry:
3 copies of updated resume
3 passport-size photographs
Original Aadhar card
2 copies of the Aadhar card
Key Skills:
- Content moderation, BPO, Email guide, Non-Voice Process
- Proofreading, Chat aid, Data entry, Content curation
- Freshers are welcome to apply for this access-level position
Genpact’s Commitment:
Equal Opportunity Employer: Genpact considers all applicants regardless of race, faith, gender, nationality, age, incapacity, and more.
Diversity and Inclusion: The business enterprise values a dynamic painting environment that promotes admiration, integrity, innovation, and consumer recognition.
Important Notes:
- Genpact does not rate charges for job applications or participation in the hiring manner. Avoid scams that ask for payments associated with applications or education.
- For more information, you can visit www.genpact.com. Genpact also keeps a lively presence on social media platforms like Twitter, Facebook, LinkedIn, and YouTube.
- This stroll-in pressure is an extremely good opportunity for sparkling graduates looking to start their profession in customer service with Genpact.
Benefits of the Customer Service (Non-Voice) Job at Genpact:
- Opportunities for Freshers to kickstart their career
- Work from Office in Warangal, Telangana
- 24/7 Shifts with bendy schedules (including weekends)
- Comprehensive Training and ability improvement
- Competitive Salary (Not disclosed however offers growth opportunities)
- Inclusive Work Environment with identical possibilities for all applicants
- Health and Wellness Benefits (ordinary of huge agencies like Genpact)
- Global Exposure with possibilities for career development inside the organization.
Why Join the Customer Service (Non-Voice) Job at Genpact:
- Great Start for Freshers: Ideal for current graduates to start their careers.
- Skill Development: Opportunities to build analytical, customer support, and content moderation abilities.
- Career Growth: Clear paths for development inside a global company.
- Inclusive Environment: promotes diversity, recognition, and innovation.
- Flexible Shifts: Work in 24/7 shifts, accommodating numerous schedules.
- Reputable Employer: Join a worldwide chief in virtual transformation and BPO services.
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