Genpact Walk-In Drive in Patna is hiring freshers for the position of Customer Success, Service & Operations in Patna. The role includes providing fantastic customer service, addressing queries, and ensuring customer satisfaction through various offerings. Candidates should be graduates and not using a previous experience required. This is a full-time role offering boom opportunities within the enterprise. The earnings info is not disclosed, and applicants may be assessed based totally on communique and trouble-solving skills.
- Role: Customer Success, Service & Operations – Other
- Location: Patna
- Company: Genpact
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: for 0 years
- Job Type: Full Time
Genpact Walk-In Drive in Patna Event Details:
Date: 26th November 2024
Time: 11:00 AM – 1:00 PM
Venue: ICA du Skills, 1st Floor, Om Sadan, Rail Vihar, Kankarbagh Main Road, Near Nalanda Medical College, Patna 800020
About Genpact:
Genpact is a worldwide expert services organization that specializes in virtual transformation, helping businesses leverage information, technology, and AI to create competitive gain. With over 125,000 employees across 30+ countries, Genpact promises answers for Fortune Global 500 organizations via lean standards, layout thinking, and analytics. The business enterprise specializes in improving operations, riding innovation, and creating lasting prices for customers across various industries.
Genpact Walk-In Drive in Patna Job Description:
Genpact is a website hosting a walk-in drive for Customer Service (Non-Voice) roles in Patna on the sixth of November 2024. The role is open to fresh graduates with skillability in Hindi + English or English. The activity involves supplying customer support via electronic mail and chat, resolving issues, and keeping satisfactory standards. Work locations might be in Ahmedabad or Warangal. Flexible shifts are to be had, and candidates have to attend in man or woman at the desired venue.
Key Responsibilities:
- Provide customer support through non-voice channels (e.g., electronic mail, chat).
- Ensure resolution of client troubles even as preserving quality standards.
- Review content material and provide solutions based on suggestions.
- Identify developments and increase problems as wished.
- Offer insights to enhance the person guide enjoy.
- Maintain an understanding of approaches and guidelines.
- Deliver exceptional customer support to users.
Qualifications:
- Minimum Qualifications: Graduate in any area (besides Law)
- Languages: Hindi + English or English
Preferred Qualifications:
- Effective probing and analytical abilties.
- Strong patron-centric technique with a focal point on trouble-fixing.
- Proficiency in written English and impartial English accent.
- Ability to paint on a flexible agenda, inclusive of weekends.
Required Documents:
- 3 copies of up-to-date resume
- 3 passport-size photos
- Original Aadhar card
- 2 copies of the Aadhar card
Key Skills Sought:
- Customer Service (non-voice)
- Probing and Analytical Skills
- Email Support
- BPO, Call Center Operations
- Excellent Written Communication
- Customer Care, Inbound Calling, Semi-Voice
- Familiarity with UK Calling and Domestic Process
Salary & Benefits:
- Salary: Not disclosed by way of the recruiter.
- Equal Opportunity Employer: Genpact is devoted to range, inclusion, and equality within the place of job
- Shifts: Flexible with any shift, including weekend
Important Notes:
- Genpact does now not rate any prices for the software or recruitment procedure.
- Be cautious of scams requiring charge for making use of, schooling, or equipment.
- This is an in-office function with locations in Ahmedabad or Warangal.
Genpact Walk-In Drive in Patna Benefits:
- Career Growth: Opportunities for freshers to construct a career in customer service.
- Work Location: Positions to be had in Ahmedabad and Warangal (Work-from-workplace).
- Flexible Shifts: Ability to paint in bendy shifts, such as weekends.
- Diverse Work Environment: Join a global agency with over a hundred twenty-five,000 employees throughout 30+ international locations.
- Equal Opportunity Employer: Genpact promotes diversity and inclusion.
- No Fees for Application: No costs for making use of or attending the force.
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