Genpact is a website hosting a walk-in interview for freshers for a Voice Process role on 19th July 2024 in Hyderabad. Candidates need to possess exquisite verbal exchange skills and a willingness to work in shifts. The interview will take place at Genpact’s Hyderabad workplace, with registration starting at nine AM. Applicants should convey up-to-date resumes, passport-size photos, and identification evidence. This is a brilliant possibility for the latest graduates looking to start their careers in a dynamic, global professional services company. For extra info, applicants are recommended to visit Genpact’s reliable website or contact their HR department.
- Position: Customer Service: Voice Roles
- Company: Genpact
- Salary: 3-5 lacs P.A
- Location: Hyderabad
- Qualification: Graduate
- Experience: 0-1 years
Interview Details:
Date & Time: 19th July, 11.00 AM – 1.00 PM
Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
About Company:
Genpact is an international expert offerings agency that drives virtual transformation for its clients. Founded in 1997 as a commercial organization unit inside General Electric, it became an independent business enterprise in 2005. Genpact offers a huge form of offerings, which consists of finance and accounting, analytics, digital answers, and supply chain control. With a strong presence in over 30 international locations, it employs more than a hundred,000 specialists, specializing in delivering innovation and operational excellence to decorate employer ordinary overall performance.
Job Description:
Genpact Mega WALK-IN Drive for freshers for Customer Service: Voice Roles (English & Hindi) on 19th July 2024 || Hyderabad
Genpact, a main global professional offerings and solutions organization, is conducting a stroll-in pressure for freshers for Customer Service: Voice Roles (English & Hindi) in Hyderabad. The occasion is scheduled for the 19th of July 2024 from eleven AM to at least one PM at Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079. The role involves customer support through voice interactions, addressing consumer queries, and concerns, and supporting facts series to resource account recuperation. The candidate could be required to hold a deep expertise in customer processes and regulations, reproduce customer troubles, and boost product bugs. Providing excellent customer service and showcasing important questioning and analytical competencies are critical obligations.
Responsibilities:
- Respond to patron queries and issues.
- Provide a guide for statistics series for account restoration.
- Maintain an in-depth knowledge of purchaser procedures and regulations.
- Reproduce client issues and strengthen product insects.
- Deliver outstanding customer service.
- Exhibit capacity for crucial wondering and evaluation.
- Work independently in addition to collaboratively in a bigger group surroundings.
Qualifications:
Minimum: Freshers or candidates with as much as 12 months of revel in voice/non-voice strategies are eligible.
Language Proficiency: Fluency in Hindi and English is mandatory.
Educational Qualification: Any graduate (except Law). Post-graduates aren’t eligible.
Preferred Skills:
- Effective probing skills and analytical expertise.
- Customer-centric technique with high-quality written English talent and an impartial accent.
- Ability to work on a flexible schedule, which includes weekend shifts.
Important Information:
Candidates are required to carry the following documents:
- 3 copies of an updated resume.
- 3 passport length pics.
- Original Aadhar card.
- 2 copies of the Aadhar card.
Benefits at Genpact:
Genpact gives several advantages to its employees, enhancing their work-life balance and expert increase.
Comprehensive Health Benefits: Genpact provides significant scientific, dental, imaginative, and prescient insurance, ensuring personnel and their families are properly cared for.
Professional Development: Employees have admission to non-stop learning opportunities, consisting of training packages, certifications, and a career advancement guide.
Work-Life Balance: Flexible operating hours, far-off work options, and beneficiant paid break day help personnel maintain a healthful work-life balance.
Employee Well-being Programs: Genpact emphasizes intellectual and physical well-being through initiatives like health applications, well-being workshops, and worker help applications.
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