HCLTech Mega Walk-In Drive for Freshers for the location of Customer Support Executive in Noida, Ghaziabad, and Greater Noida. The position consists of coping with purchaser queries, imparting technical assistance, and ensuring patron pride. No precise qualification is wanted, and the location is open to applicants with zero experience. This is a Full-time pastime opportunity.
- Role: Customer Support Executive
- Location: Noida, Ghaziabad, Greater Noida
- Company: HCLTech
- Salary: Not Disclosed
- Qualifications: Graduation Not Required
- Experience: 0 years
- Job Type: Full Time
HCLTech Mega Walk-In Drive Details:
Interview: HCL Technologies, A-8 & 9, Sector 60, Noida, Uttar Pradesh 201301.
Workplace: Noida Sec-126.
Dates: 18th to 23rd November 2024.
Timings: 11:00 AM to 4:00 PM.
Contact Person: Shivangi Sharma.
Contact Number: 9717105994.
Email: shivangi.Sh@hcltech.Com.
About HCLTech:
HCLTech is an international offering and consulting business enterprise, with over 218,000 personnel through fifty-nine-nine international locations. It focuses on virtual, engineering, cloud, and AI answers, serving industries like monetary offerings, healthcare, and telecom. With sales of $377 billion, HCLTech specializes in innovation, worker development, and turning in employer-main skills for its clients’ nation.
Job Description:
HCLTech is hiring freshers for the function of Customer Care Representative. The position entails coping with inbound purchaser queries, imparting effective solutions, and making of sure an exquisite carrier. Candidates have to have brilliant communication capabilities a professional telephone etiquette. The task is based totally in Noida, with stroll-in interviews from November 18th to twenty 0.33, 2024. Freshers and non-technical graduates are welcome.
Key Responsibilities:
- Handle inbound client queries as regular with the call waft manner.
- Maintain manner adherence to make certop-notchcarriersarrier.
- Resolve purchaser queries with empathy and professionalism.
- Achieve first name resolution via following escalation strategies.
- Update logs together with escalation and complaint trackers.
- Secure consumer statistics and ensure confidentiality.
Eligibility Criteria:
Education:
- Any graduate or undergraduate can examine.
- Exclusions: No B.Tech, M.Tech, BCA, MCA, Law graduates, or ordinary college students.
- Experience: Freshers favored, especially human beings with revel in in UK/US inbound consumer calls
Desired Skills:
- Strong verbal exchange capabilities (verbal and written).
- Professional cellphone etiquette.
- Empathy and exuberance for customer service.
- Experience in inbound voice strategies (favored).
Job Features:
Profile: Voice-based customer support.
Domain: UK/US inbound calls, preferably in banking.
Shifts: Cab services are available in two directions.
Working at HCLTech:
- Diverse and inclusive place of work.
- Opportunities for professional advancement.
- Employee-centric initiatives.
- Exposure to worldwide strategies and technology.
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