HCLTech Walk-in Drive 2024 in Nagpur for Customer Service Representative

HCL Walk-in Drive 2024: HCL is scheduled to rent for the Customer Service Representative /Collection /AR /DMS/Disputes Management/International Voice & Semi Voice Process function. Candidates with Any Degree qualifications can observe for these positions. Candidates looking for a task in Chennai & Nagpur can make use of this possibility. Interested and eligible applicants can attend the stroll-in interview on 28 & 29 June 2024. The special eligibility and selection process for HCL careers are defined below.

Join at HCL. Kindly walk in case your profile suits the location and famed your availability for the interview. This is a possibility to address an interesting new profession project. It’s a danger to hone your technical competencies and beef up your profession. Don’t pass over this opportunity to strength your career. Share at the thing of your buddies and circle of relatives! If you want greater information regarding the hobby, like profits, age, mode of software, desire, and hobby place, you could find out them underneath. You can take a look at the reliable notification beneath if you, although you have any doubts.

HCL: In 1976, there have been most effective 250 computer systems in India. Then, Shiv Nader, the founding father of HCL, led a hard and fast of 8 greater youthful folks that passionately believed inside the electricity of data era. From that vision, I grew a worldwide corporation commercial enterprise company that redefined the Indian IT industry. Today, HCLTech—which spun off as a separate unit in 1991—is one of the leading IT provider providers global, with an income of US$ 12. Nine Bn. But at the equal time as we can be a globally identified chief inside the tech and IT organization, we’ve in no way forgotten the start-up mind-set which have been given us proper right here.

HCL Walk-in Drive 2024 – Details:

HCL Walk-in Drive 2024 for Customer Service Representative:

Job Overview:

HCLTech is seeking enthusiastic individuals for the position of Customer Service Representative and Voice Support. This role involves providing Level 1 technical support to retail and wholesale sites, resolving issues related to pin pads, pumps, card readers, network connectivity, and car wash systems. This is an excellent opportunity for freshers or candidates with 0-1 year of experience to join a leading tech company and develop their careers.

Key Responsibilities:

Level 1 Technical Support: Provide initial technical support by following documented Standard Operating Procedures (SOPs) and knowledge articles.
Issue Resolution: Address technical issues related to pin pads, pumps, card readers, network connectivity, and car wash systems.
Ticket Management: Work within ticketing systems to document all work performed, create tickets, and resolve issues based on documented knowledge articles.
Communication: Resolve tickets through phone contacts, ensuring excellent communication with end-users.
Documentation: Ensure accurate and thorough documentation of all customer interactions and resolutions in the ticketing system.

Qualification:

Education: A graduation degree is a must for this position.
Experience: Freshers or candidates with 0-1 year of experience are welcome to apply.
Technical Skills: Experience with Microsoft Office 365 applications, including Word and Excel.
Communication: Excellent English communication skills are essential.

Why Join HCLTech:

Global Presence: Be part of a leading global tech company with operations in over 50 countries.
Career Growth: HCLTech offers extensive training and career development opportunities to help you grow professionally.
Innovation: Work with cutting-edge technology and innovative solutions, contributing to significant digital transformation projects.
Supportive Work Environment: Join a diverse and inclusive workplace that values employee well-being and work-life balance.
Employee Benefits: Enjoy comprehensive benefits, including health insurance, retirement plans, and more.
Joining HCLTech as a Customer Service Representative in Voice Support is a fantastic opportunity to start or advance your career in the tech industry. You’ll be part of a dynamic team, providing essential support and making a real impact on the company’s success. Apply now and take the first step towards a rewarding career with HCLTech.

How to Apply for HCL Walk-in Drive 2024?

Interested and eligible candidates can share their resume to the mentioned email id and attend the Walk-in Drive on 29 June 2024 (11.00 AM).

For More Details: Click here.

Email ID: navneet-kaur@hcltech.com

HCL Walk-in interview Date: 29 June 2024