- HCLTech Work From Home/WFO Jobs
- Job Title: Multiple Positions
- Company: HCLTech
- Degree: Any Graduate Can Apply
- Salary: INR 3-8/-LPA
- Location: Work from home/Work From Office
- Experience: Entry Level to Senior Mid
HCLTech Work From Home/WFO Jobs
HCLTech, a main worldwide generation corporation, offers plenty of professional opportunities tailored to every of type artwork opportunity, which includes each Work From Home (WFH) and Work From Office (WFO) position.
Below is a pinnacle stage view of commonplace roles available in each class, on the facet of their key duties and necessities.
Work From Home (WFH) Opportunities:
1. Mobile Device Management (MDM) Specialist:
Job Description: As an MDM Specialist, you will be chargeable for coping with and helping cellular devices inside the company with he usage of gear like Microsoft Intune.
Key Responsibilities:
- Configure and manipulate cellular tool policies.
- Ensure gadgets follow organizational protection requirements.
- Provide technical help and troubleshooting for mobile tool troubles.
Qualifications:
- Bachelor’s diploma in Computer Science or associated region.
- 2-15 years of experience in Mobile Device Management.
- Proficiency in Microsoft Intune and different MDM equipment.
2. Customer Onboarding Specialist:
Job Description: In this characteristic, you may facilitate the seamless onboarding of recent clients by the usage of guiding them via the preliminary setup and making sure they’re well-acquainted with HCLTech’s products and services.
Key Responsibilities:
- Assist new clients throughout the onboarding procedure.
- Provide training and help to make certain powerful utilization of offerings.
- Address client inquiries and remedy any onboarding problems.
Qualifications:
- Bachelor’s diploma in Business Administration or associated area.
- Excellent verbal exchange and interpersonal competencies.
- Ability to work independently in faraway surroundings.
Work From Office (WFO) Opportunities:
1. Customer Service Representative:
Job Description: As a Customer Service Representative, you will cope with inbound calls from international clients, addressing their queries and offering effective solutions even adhering to commercial enterprise rules.
Key Responsibilities:
- Manage inbound purchaser calls professionally.
- Resolve patron queries steadily with organisation pointers.
- Ensure first-name resolution by addressing problems efficaciously.
Qualifications:
- Any graduate diploma; however, B.Tech, M.Tech, BCA, or MCA levels aren’t eligible.
- Excellent verbal and written verbal exchange competencies.
- Strong professional cellphone etiquette.
2. Service Desk Agent:
Job Description: Serving as the first factor of contact for supply and call for related customer support inquiries, you may offer an administrative manual to certify client records and update any wrong data within the client database.
Key Responsibilities:
- Handle customer support inquiries successfully.
- Verify and replace customer data in the database.
- Collaborate with technical businesses to remedy escalated troubles.
Qualifications:
- Bachelor’s diploma, ideally in Computer Science or Foreign Languages.
- Fluency in English and a further language consisting of French, Spanish, or Italian.
- Minimum of 6 months experience assisting electro-mechanical devices.
HCLTech is dedicated to offering flexible artwork arrangements to cope with various professional alternatives and existence. Whether you select the collaborative surroundings of a place of work or the ease of operating from domestic, HCLTech offers roles that cater to both settings. For greater facts on available positions and to use, please visit HCLTech’s careers web page.
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