HDFC Bank Recruitment in Pune | Apply Right Now

HDFC Bank Recruitment in Pune is accepting online programs for Relationship Manager positions through its Probationary Officer Program. Eligible applicants can apply from December 30, 2024, to February 7, 2025. The choice method consists of a web test and a private interview.

• Role: Training Manager Phone banking
• Location: Pune
• Company: HDFC Bank
• Salary: Not Disclosed 
• Qualifications: Any Graduate or Postgraduate
• Experience: 3 – 7 years
• Job Type: Full Time

Company Overview: 

HDFC Bank, installed in 1994, is virtually one of India’s foremost private sector banks, based in Mumbai, Maharashtra. The economic institution was based on the Housing Development Finance Corporation (HDFC) and started its operations as a scheduled industrial bank in 1995. Over the years, HDFC Bank has emerged as a high participant in the Indian banking organization, offering a large variety of economic services and products.

The financial institution provides services in retail banking, wholesale banking, and treasury operations, catering to every character and employer client. Its product offerings encompass financial savings and present-day money owed, loans, credit score playing cards, insurance, investment alternatives, and wealth control services. HDFC Bank has a sturdy virtual banking infrastructure, permitting clients to get proper entry to services seamlessly via cellular banking, internet banking, and ATMs.

In 2022, HDFC Bank merged with HDFC Ltd., India’s biggest housing finance commercial enterprise organization, developing a combined entity with a more potent characteristic in housing finance and banking. This merger better the financial group’s product suite, allowing it to offer an included technique to home loans and different financial services.

HDFC Bank Recruitment in Pune Job Description:

The Training Manager, Phone Banking at HDFC Bank is chargeable for training employees across severa gadgets on products, strategies, and regulations to ensure organization excellence and adherence to necessities. Key duties encompass re-schooling underperforming stores, undertaking refresher schooling, managing lawsuits, and managing administrative obligations. The feature calls for three years of experience and strong education, communique, and management abilities.

HDFC Bank Recruitment in Pune Key Responsibilities:

1. Re-schooling Agents:

• Re-train under-acting sellers or those who have now not finished certification.
• Identify schooling dreams based on remarks and make contact with observations.

2 . Conduct Refresher Training:

• Provide refresher guides on new or updated tactics, guidelines, and structures.
• Ensure all personnel reskilling splendid practices and vital everyday sports.

3. Hande Complaints:

• Work with the Complaints group to apprehend traits and not unusual errors.
• Develop education modules to cope with common mistakes in grievance handling.

4. Coordination & Team Development:

• Collaborate with Quality Managers to format and position into effect training content cloth material.
• Conduct schooling for amazing employer batches to make sure the uniform is first-rate.

5. Local Administration:

• Support administrative activities to make certain the center follows operational hints.
• Oversee the overall challenge of the middle, ensuring the ody of workers adhere to administrative protocols.

6. Training the Complaints Desk Staff: Conduct periodic schooling to decrease mistakes within the Complaints Desk operations.

Required Qualifications:

Education: Any Graduate or Postgraduate.

Experience: 3-7 years in a similar training or managerial position.

HDFC Bank Recruitment in Pune Key Skills:

• Training Management: Ability to layout, positioned into impact, and control education applications.
• Complaint Handling: Experience in handling and addressing consumer proceedings efficiently.
• Refresher Training: Conducting periodic refreshers and keeping the body of human beings updated.
• Team Attendance: Managing attendance and ensuring participation in training applications.
• Rap Escalation Desk: Training team of workers on managing escalated times efficiently.

HDFC Bank Recruitment in Pune Benefits:

• Competitive Salary: Attractive pay applications and overall performance-primarily based incentives.
• Career Growth: Ample opportunities for career improvement and skills improvement.
• Training Programs: Comprehensive education for personal and professional growth.
• Work-Life Balance: Flexible painting schedules and supportive painting way of lifestyle.
• Employee Benefits: Health insurance, existence insurance, and different financial perks.
• Job Security: Stable and professional enterprise agency with a bust business enterprise presence.
• Employee Recognition: Reward applications to widely known universal overall performance and contributions.
• Work Environment: Positive and inclusive artwork way of lifestyles with a focus on organization collaboration.

Click Here To Apply Now

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