HDFC Bank Walk-in-Interview For Freshers | 27th-28th Aug 2024
HDFC Bank Walk-in-Interview:
HDFC Bank is hosting a walk-in interview for the Virtual Prime Relationship Manager role in Chennai on August 27-28, 2024. The role involves managing customer relationships, supplying monetary products, and reaching income goals. Candidates ought to possess sturdy verbal exchange skills and a background in banking or finance. Bring your resume, recent passport-sized snapshots, and relevant files. The venue info and additional instructions may be shared upon registration.
Company: HDFC Bank
Salary: Not Disclosed
Position: Virtual Prime – Relationship Manager
Location: Chennai( Porur )
Qualification: Graduate
Experience: 0-3 years
Interview Details:
Date & Time: 27 August – 28 August, 10.00 AM – 1.30 PM
Venue: HDFC Bank, 5th Floor- B- Wing, Commerzone Building, Mount Ponnamalle, Porur
Contact – Anish Abraham
About Company:
HDFC Bank, based in 1994, is one of India’s primary non-public quarter banks. It offers a big sort of monetary services and products, together with non-public and industrial organization banking, loans, credit score cards, and investment solutions. Known for its robust virtual banking platform and significant department community, HDFC Bank emphasizes customer service, innovation, and monetary inclusion. It is established in Mumbai and has a vast presence throughout India with a developing global footprint.
Role Overview:
The Virtual Prime – Relationship Manager (RM) role at HDFC Bank involves handling and deepening relationships with portfolio clients. This position requires constant engagement with clients to make certain top-notch providers, resolve queries, and promote digital banking solutions. The RM can be responsible for accurate purchaser profiling, handling complaints, and go-selling numerous banking products.
Key Responsibilities:
Customer Engagement:
- Maintain non-stop engagement with assigned portfolio customers according to the bank’s touch policy.
- Accurately capture and file all interaction details.
Call Handling:
- Manage purchaser calls as per described standards and protocols.
- Ensure correct and timely resolution of client queries.
Digital Banking Promotion:
- Promote digital banking offerings to enhance the general purchaser revel in.
- Educate clients about the benefits and functions of digital banking.
Customer Profiling:
- Profile clients efficiently to assist in the cross-selling of appropriate bank merchandise.
- Use purchaser facts to tailor suggestions and offerings.
Complaint Resolution:
- Accurately log and resolve patron court cases promptly.
- Ensure a high degree of consumer pleasure using addressing issues successfully.
Attrition Control:
- Work towards minimizing patron attrition through proactive engagement and service excellence.
- Implement strategies to maintain clients and build long-term relationships.
Cross-Selling:
- Deepen customer relationships through move-promoting merchandise such as Demat money owed, Bill Pay offerings, and Advisory offerings.
- Identify possibilities for upselling ‘sticky products’ that decorate consumer loyalty.
Portfolio Management:
- Monitor the exceptional of the portfolio, making sure eligibility criteria are met.
- Track big transactions and account closures to control chance and ensure portfolio fitness.
Preferred Candidate Profile:
Education: Any Graduate (UG); Any Postgraduate (PG)
Experience: 0 – 3 years
Skills:
- Basic understanding of banking operations and products.
- Strong conversation competencies, both verbal and written.
- Ability to handle consumer queries and lawsuits efficaciously.
- Proficiency in promoting virtual banking offerings.
- Customer-centric approach with a focus on dating building.
Benefits at HDFC Bank:
Comprehensive Health Insurance: HDFC Bank offers widespread medical coverage for personnel and their families, consisting of hospitalization, surgeries, and preventive care.
Competitive Salaries and Bonuses: The bank presents attractive revenue programs, performance-based total bonuses, and incentives to reward employee achievements and contributions.
Professional Development: Employees have to get entry to various training applications, workshops, and professional development possibilities to decorate their talents and grow within the corporation.
Work-Life Balance: HDFC Bank promotes wholesome paintings-lifestyles stability with bendy working hours, paintings-from-domestic options, and worker well-being packages.
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