IBM Freshers Recruitment Work From Home:- IBM is hiring Process Associates – Order Management (Healthcare, Voice) for freshers to work from home, with a base in Gurugram. The role involves handling customer inquiries, dealing with healthcare orders, and ensuring system accuracy. Open to graduates with zero years of experience, robust communication and hassle-solving competencies are important. This full-time role offers an awesome entry-stage opportunity in a worldwide company.y
- Role: Process Associate Order Management – Health Care (Voice)
- Location: Gurugram, Haryana
- Company: IBM
- Salary: Not Disclosed
- Qualifications: Graduate
- Experience: 0-1 Years
- Job Type: Full Time (Work From Home)
About IBM:
IBM is a global technology and consulting organization that drives innovation via cloud computing, AI, and information analytics. It helps agencies digitally remodel by offering solutions in areas like hybrid cloud, AI, and enterprise procedure outsourcing. With a focal point on growth, learning, and collaboration, IBM fosters an inclusive environment that empowers employees to make meaningful contributions across industries global.
IBM Freshers Recruitment Work From Home Job Description:
The Process Associate Order Management (Health Care – Voice) function at IBM entails dealing with healthcare-associated order activities, resolving client inquiries, and making sure of timely carrier shipping. Responsibilities encompass dealing with queries through calls and emails, adhering to SLAs, and operating in shifts. Ideal for graduates with 0-1 yr of experience, strong conversation competencies, and the potential to work below stress.
IBM Freshers Recruitment Work From Home Responsibilities:
1. Order Management Coordination:
- Oversee sports associated with order management within the healthcare area.
- Ensure accurate coping with inquiries, requests, and issues.
2. Problem Resolution:
- Resolve clients’ issues and issues using providing correct facts and well-timed help.
- Recognize ability threats or problems and recommend solutions.
3. Adherence to Timelines:
- Ensure all provider-level agreements (SLAs) and timelines are met continuously.
- Monitor and manage work development to stay within deadlines.
4. Communication:
- Handle client queries successfully via calls ande-mails to comply with-ups.
- Ensure clean, concise, and empathetic verbal exchange, maintaining professionalism.
5. Shift Flexibility:
Willingness to work in shifts as required with the aid of the task to make certain commercial enterprise continuity.
Required Qualifications & Experience:
- Education: Graduate (no specific diploma required).
- Experience: 0-1 yr of experience within the healthcare domain.
- Communication Skills: Strong verbal and written communique with fluency.
- Handling Queries: Experience in managing queries through calls and email follow-ups.
- Shift Readiness: Flexibility to paintings in shifts.
- Work Under Pressure: Ability to work effectively under stress to meet time limits.
Preferred Skills & Expertise:
- MS Office Proficiency: Comfortable with the use of MS Office tools for each day’s obligations and reporting.
- Self-Driven: Ambitious, self-directed, and intention-orientated with a robust choice to achieve goals.
- Data Analysis: Ability to analyze complex information and extract significant insights.
- Interpersonal Skills: Strong organizational and interpersonal skills to collaborate with diverse groups and customers.
- Target Achievement: Consistently meet objectives correctly in a fast-paced environment.
IBM Consulting Culture:
- Growth-Oriented Environment: IBM gives a culture of continuous getting to know, permitting you to develop inside the company.
- Diverse & Supportive: IBM encourages variety and supports employees through mentorship and education.
- Impactful Solutions: You’ll have the opportunity to contribute to meaningful trade for clients, leveraging AI and cloud technologies.
IBM Freshers Recruitment Work From Home Benefits:
- Career Growth: Continuous learning and improvement opportunities.
- Mentorship: Access to education and steerage from skilled specialists.
- Global Exposure: Work with various industries and international clients.
- Work-Life Balance: Flexible work schedules and shift options.
- Inclusive Culture: Emphasis on diversity and inclusivity inside the workplace.
- Technology Access: Use of current tools like AI and cloud systems.
- Health & Wellness: Competitive blessings for fitness and well-being.
- Employee Support: Robust assistance for private and professional development.
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