ICICI Bank Hiring E-Relationship Manager Job| Best Opportunities
- Job Title: ICICI Bank Hiring E-Relationship Manager
- Company: ICICI Bank
- Salary: INR 3-4/- LPA
- Degree: Any Graduate Can Apply
- Job Type: Full Time
- Job Location: Mumbai, Indore, Delhi/NCR
- Experience: Freshers/Experienced Both Eligible
About ICICI Bank:
ICICI Bank, one of every of India’s main private quarter banks, is concept for its dynamic banking solutions, consumer-centric method, and innovation in monetary services. The economic group has been at the leading edge of virtual transformation, offering a huge variety of monetary products and services to its clients.
As part of its willpower to offer high-quality customer service and leverage technology, ICICI Bank is developing its team and is currently hiring for the placement of an e-relationship Manager.
Job Summary: E-Relationship Manager
The E-Relationship Manager is a key function inner ICICI Bank, responsible for handling and improving the banking relationship with a select group of clients via digital channels.
The role consists of supplying custom-designed monetary solutions, presenting a superior client experience, and ensuring the seamless shipping of banking services through online and cellular systems.
The E-Relationship Manager will act as a relied-on representative to clients, helping them navigate the monetary institution’s digital services at the same time as meeting their financial needs.
Key Responsibilities: E-Relationship Manager
1. Customer Relationship Management:
- Build and preserve robust relationships with a portfolio of immoderate-net-worth and mass-rich clients.
- Proactively reach out to clients via mobile phone, e-mail, and video calls to offer economic advice and address any queries or troubles.
- Ensure client pride by resolving problems immediately and efficiently.
2. Digital Banking Advisory:
- Educate clients on the economic organization’s digital systems, at the side of Internet banking, mobile banking apps, and different online services.
- Assist clients in navigating digital channels and inspire the adoption of online banking for transactions and offerings.
- Provide steering on using virtual equipment to enhance the customer’s banking revel in.
3. Sales and Cross-Selling:
- Identify possibilities to transport-sell and up-promote banking products collectively with loans, credit score rating rating gambling playing cards, investment products, and coverage.
- Achieve income goals through promoting suitable economic merchandise to customers based on their profiles and desires.
4. Portfolio Management:
- Monitor and manage the assigned client portfolio to make certain ordinary engagement and sales era.
- Track purchaser interest, transaction styles, and feedback to optimize the connection and enhance provider transport.
- Regularly evaluate and replace the purchaser’s profile and economic data to maintain accuracy.
5. Compliance and Risk Management:
- Ensure all customer interactions and transactions follow the monetary institution’s suggestions and regulatory requirements.
- Maintain correct facts of customer communications and transactions for audit and compliance abilties.
- Identify and file any suspicious sports or potential risks associated with consumer money owed.
Qualifications and Skills: E-Relationship Manager
- Educational Qualification: A bachelor’s diploma in any problem. A degree in finance, economics, or industrial company management is desired.
- Experience: 2-4 years of experience in banking, monetary offerings, or an associated place. Experience in relationship manipulation or income roles is awesome.
- Digital Proficiency: Familiarity with digital banking platforms and a strong know-how of online financial services.
- Communication Skills: Excellent verbal and written communication abilities in English and the local language.
- Customer-Centric Approach: A ardor for handing over top-notch customer service and building lasting relationships.
- Sales Acumen: Strong income and negotiation talents with a song file of assembly or exceeding objectives.
- Analytical Skills: Ability to analyze consumer records and provide insights-pushed economic advice.
Why Join ICICI Bank E-Relationship Manager?
ICICI Bank offers dynamic and supportive painting surroundings that encourage innovation, increase, and expert development. As an E-Relationship Manager, you will have the opportunity to paint with modern virtual equipment,
engage with a large purchaser base, and make contributions to the monetary institution’s undertaking of providing worldwide beauty banking offerings. ICICI Bank also affords aggressive compensation, standard performance-based incentives, and a complete benefits package deal.
How To Apply for E-Relationship Manager?
Interested applicants are invited to use online via the ICICI Bank careers portal. Shortlisted applicants might be contacted for a digital interview, observed through the way of a series of exams.
Successful applicants may be furnished the placement and go through primarily based onboarding software to familiarize themselves with the bank’s processes and digital systems.
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