IDFC FIRST Bank Walk In Virtual Relationship Manager | Apply
IDFC FIRST Bank Walk In Virtual Relationship Manager in Thane, in which you may enhance client relationships via effective verbal exchange and personalized banking answers. Your obligations encompass profiling customers, promoting banking merchandise, using mobile banking adoption, and resolving queries to make sure high delight. You’ll also be tasked with cross-promoting monetary merchandise and assembly overall performance metrics. This full-time, permanent function calls for 2-7 years of experience and gives an aggressive revenue of ₹4.5-9.5 Lacs P.A. Walk-in interviews are scheduled for September 26-27, from 9:30 AM to 2:00 PM.
- Role: Virtual Relationship Manager/ Elite Banker
- Location: Thane
- Company: IDFC FIRST Bank
- Salary: ₹4.5-9.5 Lacs P.A
- Qualifications: Any Graduate
- Experience: 2 – 7 years
- Employment Type: Full Time, Permanent
Company Overview:
IDFC FIRST Bank, a main non-public sector normal financial institution in India, is devoted to constructing a global-elegance banking institution pushed through ethics and powered via technology. Established through the merger of IDFC Ltd, famend for its attention on financing infrastructure tasks, and Capital First, a successful generation-led non-banking monetary company (NBFC), IDFC FIRST Bank has transitioned from a company financing model to a different retail-led monetary group. Our venture is to positively impact the lives of tens of millions of Indians by offering low-cost, top-notch banking services and products.
Interview Details:
Date: 26 September – 27 September
Time: nine:30 AM – 2:00 PM
Contact Person: Benson Thomas
Email: benson.Thomas_hgs@gmail.Com
IDFC FIRST Bank Walk In Job Description:
As a Virtual Relationship Manager / Elite Banker, you will play a pivotal function in improving consumer relationships and riding engagement via a solution-orientated approach. Your responsibilities will by and large be conscious of deepening purchaser relationships, growing the fee of these relationships, and promoting banking products tailor-made to purchaser desires.
Key Responsibilities:
1. Customer Relationship Management:
Develop and keep strong customer relationships to enhance courting prices and foster loyalty.
Engage with clients through calls, making sure adherence to industry quality practices for first-class interactions.
2. Product Promotion and Cross-Selling:
- Drive the adoption of mobile banking services and inspire initial logins on the Optimus app.
- Focus on CASA (Current Account, Savings Account) price build-up and new purchaser acquisition whilst increasing product holdings per client.
- Cross-sell pre-authorized merchandise, such as credit score cards and other economic offerings, to decorate product range for each client.
3. Customer Profiling and Onboarding:
- Conduct thorough customer profiling for mapped clients and present suitable banking merchandise based on their requirements.
- Facilitate powerful onboarding strategies for Mobile/Net Banking, Bill Pay, SIPs (Systematic Investment Plans), Insurance, Investments, and retail/SME loans.
4. Performance Metrics and Compliance:
- Meet month-to-month operating plans to improve scorecard overall performance and decile scores.
- Coordinate with inner groups to make certain timely closure of retail belongings and alternate transactions generated from patron interactions.
- Adhere strictly to bank policies and compliance policies to keep integrity and operational efficiency.
Key Skills Required:
- Communication Skills: Strong command of the English language, with the capacity to communicate efficiently over the phone and in writing.
- Sales Expertise: Proven tune file in income, with skills in pass-promoting and upselling banking merchandise.
- Customer Service Orientation: Ability to offer excellent customer service, with a focal point on dating management.
- Technical Proficiency: Familiarity with mobile banking programs and monetary products is crucial.
Why Join IDFC FIRST Bank?
At IDFC FIRST Bank, we believe in innovation and placing our clients first. We have pioneered several banking projects, consisting of the introduction of month-to-month interest credits on savings money owed, 0 charges on savings accounts, lifetime loose credit score cards with no minimum spend situations, and dynamic, low Annual Percentage Rates (APRs). Our dedication to excellence and client pride has placed us as a forward-thinking monetary group committed to social properly.
Benefits:
- Competitive Salary: Experience an appealing income package starting from four.Five to 9.Five Lacs P.A., commensurate with experience and skills.
- Career Growth Opportunities: Access to big education and professional improvement packages to advance your profession inside a main banking institution.
- Innovative Work Environment: Be a part of a forward-thinking bank that embraces technology and innovation in handing over terrific banking answers.
- Customer-Centric Approach: Contribute to significant purchaser relationships, enhancing pleasure and loyalty through customized banking stories.
- Work-Life Balance: Benefit from a supportive work tradition that emphasizes worker well-being and work-lifestyle integration.
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