Indigo Walk-in-Interview:
Indigo is conducting a Walk-in Drive for AO&CS (Airport Operations and Customer Services) roles in Jodhpur on September 2, 2024. The positions involve coping with airport operations, helping passengers, and ensuring clean check-in and boarding processes. Interested applicants should have good communication talents and a consumer-centric technique. Freshers and skilled individuals are welcome. The stroll-in can be held at a delegated venue, and candidates should convey a resume and relevant documents for on-the-spot interviews.
Company: Indigo
Salary: Not Disclosed
Location: Jodhpur
Qualification: Any Graduate
Job Type: Full-time

Interview Details:
Date and Time: 2nd September, 9:30 AM – 5:30 PM
Venue: Hotel Shri Ram Excellency – 58, Residency Road, Opp. Medical College, Jodhpur.
About Company:
Indigo is India’s biggest and maximum famous low-fee airline, known for its punctuality, good-sized network, and patron-centric offerings. Founded in 2006, Indigo operates a modern-day fleet of Airbus A320 and A321 aircraft, connecting over one hundred domestic and worldwide destinations. The airline focuses on supplying a problem-loose tour experience with low-priced fares, efficient carriers, and a strong emphasis on protection.
Job Purpose:
The Airport Operations and Customer Service (AO&CS) department at IndiGo manages numerous airport activities associated with passenger journeys, protection checks, and ramp obligations. The floor staff, who work in shifts, play an essential position in day-to-day operations. Their duties consist of dealing with passenger queries, cabin cleaning, catering, price tag income, planning, tracking, and controlling airline flight operations.

Roles & Responsibilities:
Officer AO&CS in the function of Terminal Service:
Reservations & Ticketing:
- Handling reservations throughout the counter and selling tickets.
- Remitting cash to the applicable department.
- Answering consumer queries over the smartphone.
Departures:
- Participating in pre-flight and put up-flight briefings.
- Setting up check-in counters and screening checked-in bags.
- Maintaining great take-a-look-at-in procedures and supporting customers with unique requests.
Arrivals:
- Assisting clients with special requests and dealing with mishandled or damaged bags.
- Coordinating with the luggage vendor for broken baggage and following up on lost baggage with en-path stations.
Post Flight Departure: Filing all essential flight office work.
2. Officer AO&CS within the position of Security:
- Maintaining requirements as per business enterprise requirements and ensuring effective hazard evaluation and response capability.
- Achieving departmental dreams, following up, and performing duties in keeping with the Security Programme.
- Monitoring the file system and the extent of conformance continuously.
- Being aware of emergency response procedures, policies, and guidelines, and retaining the necessary skills required for activity functions.
- Controlling theft and pilferage of corporation belongings.
3. Officer AO&CS within the role of Ramp:
- Confirming the Estimated Time of Arrival (ETA) of flights and speaking it to applicable stations.
- Ensuring the ramp is aligned nicely and that sufficient coaches are to be had for deplaning passengers.
- Coordinating with the cabin team for boarding clearance and making sure that loading is achieved in keeping with the Loading Instruction Report.
- Ensuring all gadget is again to the transport backyard after departure and filling out the ramp paperwork.
- Ensuring smooth and safe operations at some point of the flight.
Job Specifications:
Education Qualification: Any Graduate
Skills: Excellent communication abilities, properly written and presentation competencies, capability to work in a fast-paced environment, and mission-oriented.
Work Requirements: Comfortable operating in rotational shifts, along with night shifts.
Eligibility Criteria:
- Graduation is obligatory for freshers, and a degree certificate is crucial.
- Candidates ought to no longer have visible tattoos whilst in uniform.
- Aspirants need to be interested in floor team of workers roles (Security, Customer Service, Ramp).
- A valid passport is required.
- For experienced candidates, previous employment letters/enjoy certificates and an Airport Entry Pass (AEP) give-up replica are mandatory for people with aviation enjoy.

Benefits at Indigo:
Health and Wellness: Indigo affords comprehensive medical health insurance, along with medical, dental, and imaginative and prescient insurance, ensuring employees and their families are properly cared for.
Travel Perks: Employees enjoy discounted airfare and loose tickets for themselves and their on-the-spot family, promoting existence balance and private travel possibilities.
Professional Development: The airline supports career increases with training programs, workshops, and possibilities for development inside the employer.
Work-Life Balance: Indigo gives flexible work schedules and paid break days, permitting personnel to preserve a healthy balance between their expert and private lives.
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