Indigo Work From Home Jobs| Full-Time| Apply Now
- Indigo Work From Home Jobs
- Job Title: Multiple Positions
- Company: Indigo
- Degree: Any Graduate Can Apply
- Salary: ₹20,000 – ₹35,000/- PM
- Location: Remote
- Experience: Freshers/Experienced Both Eligible
Company Overview:
Indigo, one in of India’s biggest and maximum dependent on airways, is recognized for its less expensive pricing and awesome customer service. As the airline expands its operations, it additionally recognizes the need for a flexible frame of people.
Indigo offers paintings-from-domestic possibilities for humans seeking out a balanced profession, allowing employees to make contributions to severa functions remotely at the same time as gambling a dynamic and expert work environment.
Job Overview: Indigo Work From Home Jobs
Indigo’s work-from-home opportunities inside the main cater to customer support roles, in which employees control queries, worries, and comments related to flight bookings, cancellations, flight information, and special customer service offerings.
You will act due to the fact the first factor of touch for customers, ensuring their revel in with Indigo is easy and hassle-unfastened.
As a much-off employee, you’ll acquire the right education and system to deliver the equal fine service that has earned Indigo its reputation. You can be predicted to illustrate incredible communique capabilities, hassle-solving abilities, and the potential to work independently.
Key Responsibilities: Indigo Work From Home Jobs
- Customer Support: Handle inbound and outbound calls, emails, and chat queries related to flight bookings, cancellations, rescheduling, baggage guidelines, and unique consumer problems. Provide accurate information in a timely way.
- Issue Resolution: Proactively remedy client lawsuits and disputes via statistics of their issues, presenting suitable answers, and escalating troubles to higher control if vital. Ensure first-touch choice on every occasion possible.
- Booking Management: Assist customers with the Internet booking approach, presenting steerage in a manner to control bookings, reschedule flights, and look for refunds or modifications. Maintain accuracy in all tactics.
- Follow-up & Documentation: Maintain purchaser statistics, record problems, and ensure all inquiries are nicely logged into Indigo’s customer control systems. Provide updates and track the progress of pending requests.
Key Skills Required: Indigo Work From Home Jobs
- Communication Skills: Strong verbal and written conversation competencies in English and Hindi are critical. Proficiency in one-of-a-kind nearby languages is a plus.
- Customer-centric Approach: Be empathetic and answer-orientated. Deliver an immoderate diploma of the provider via statistics purchaser dreams and providing tailored responses.
- Tech-Savvy: Familiarity with laptop systems, online booking systems, and consumer relationship management (CRM) gadgets. Ability to multitask successfully at the same time as dealing with calls and updating records in real-time.
- Problem-fixing: The ability to find out troubles, provide solutions, and amplify complicated issues at the same time as essential.
- Self-motivation & Time Management: Ability to work independently, meet closing dates, and manipulate some time correctly while running remotely.
Qualifications: Indigo Work From Home Jobs
- High college diploma or higher education.
- Previous experience in customer service is highly amazing, however no longer compulsory.
- Basic technical know-how and entry to a dependable computer and internet connection.
Benefits: Indigo Work From Home Jobs
- Flexible artwork-from-domestic surroundings.
- Competitive profits with ordinary performance-based total incentives.
- Comprehensive training software program.
- Employee discounts on Indigo flights.
- Medical coverage and paid leaves.
How To Apply for Indigo Work From Home Jobs?
To look at Indigo’s artwork-from-home roles, place up your resume through Indigo’s expert career portal or supply it through e-mail to careers@goindigo.In. Ensure your resume highlights your verbal exchange abilities and any preceding customer service experience.
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