Job Description: Production Support Analyst at Oracle

About Oracle:

Oracle Corporation is a global chief in the database era, cloud answers, and business enterprise software programs. Founded in 1977, Oracle has grown to become a cornerstone inside the tech industry, stated for its comprehensive sort of services and products that stress digital transformation for corporations spherical the arena. With a focus on innovation, Oracle empowers groups to leverage generation to beautify their operations and accumulate their strategic dreams.

Job Overview:

Oracle is searching for a detail-orientated and analytical Production Support Analyst to sign up for our group. In this characteristic, you may be responsible for handling and preserving the steadiness of Oracle’s manufacturing environments, ensuring that every structure runs effortlessly and efficiently. The Production Support Analyst will troubleshoot and remedy production issues, collaborate with bypass-beneficial agencies, and position into effect answers to enhance the machine’s regular common performance and reliability.

Key Responsibilities:

1. Production Support:
   • Monitor and hold the fitness of Oracle’s manufacturing systems, making sure of top-of-the-road overall performance and availability.
   • Investigate and remedy production problems, which encompass device outages, general normal overall performance bottlenecks, and data inconsistencies.
2. Incident Management:
   • Respond to and manage incidents with the useful resources of customers, which includes studying mistake logs, diagnosing problems, and making use of fixes.
   • Coordinate with technical organizations to boost and treat complex issues that require specialized understanding.
3. System Maintenance:
   • Perform recurring gadget exams and protection responsibilities to make certain that each component is functioning successfully.
   • Apply patches, updates, and configuration adjustments to decorate tool stability and protection.
4. Root Cause Analysis:
   • Conduct root purpose evaluation for habitual problems to discover underlying troubles and save you future occurrences.
   • Document and talk findings, suggestions, and answers to applicable stakeholders.
5. Collaboration and Coordination:
   • Work carefully with development, infrastructure, and operations groups to deal with manufacturing troubles and implement upgrades.
   • Collaborate with challenge organizations to manual system deployments, upgrades, and changes.
6. Documentation and Reporting:
   • Maintain correct and updated documentation of producing problems, resolutions, and device configurations.
   • Prepare and gift opinions on tool overall performance, incident tendencies, and assist sports to management.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related vicinity.
• Experience: Proven experience in a production guide or IT operations function, preferably with enjoy in Oracle technologies.
• Skills:
  • Technical Expertise: Strong information on database systems, software servers, and working systems.
  • Problem-Solving: Excellent analytical and troubleshooting capabilities to diagnose and remedy technical problems efficiently.
  • Communication: Effective verbal and written conversation capabilities for interacting with enterprise people and documenting useful resource sports activities.
  • Attention to Detail: Ability to govern a couple of responsibilities and maintain accuracy in tool monitoring and hassle decisions.

Additional Skills:

• Customer Focus: Commitment to providing high-quality support and maintaining a positive user experience.
• Adaptability: Flexibility to handle varying workloads and respond to urgent issues in a fast-paced environment.
• Technical Proficiency: Familiarity with Oracle products, including databases, middleware, and cloud services, is advantageous.

Why Join Oracle?

As a Production Support Analyst at Oracle, you will be an essential part of our technology team, ensuring the easy operation of vital structures that guide our international organization. We provide an aggressive income, whole blessings, and dynamic work surroundings that foster innovation and export boom. Join Oracle and contribute to our undertaking of delivering current-day generation solutions and splendid providers to our clients.

Benefits:

• Competitive income and regular performance-based total incentives.
• Comprehensive health and fitness advantages.
• Retirement and savings plans.
• Opportunities for career development and development.

How to Apply:

Interested candidates are invited to place up their resume and cowl letter detailing their qualifications and hobby inside the Production Support Analyst function. Join Oracle and be a part of a first-rate era employer devoted to excellence and innovation.

Oracle Corporation is an equal-opportunity organization. We have a top-notch time range and are devoted to developing an inclusive environment for all employees.