Job Overview:

The Transformation & Partner Manager IND is liable for using cost efficiency in the Global Delivery Center operations at Nokia. This function is pivotal in cultivating and coping with relationships with outside providers, companions, and carrier companies. The manager oversees the complete associate lifecycle, such as selection, onboarding, performance assessment, and contract negotiations. Ensuring partners meet contractual duties, deliver best services or products on time, and make a contribution to typical success is paramount.

Transformation & Partner Manager IND Key Responsibilities:

• Partner Lifecycle Management: Oversee the choice, onboarding, and performance assessment of companions. Ensure companions adhere to contractual responsibilities and deliver super services or products punctually.
• Collaboration and Support: Work carefully with the Hosting Manager appointed by way of the partner to make sure smooth operations. This consists of managing subconscious logins, dealing with logistics for laptops and phones, and terminating login IDs and get in touch with connections while essential.
• Technical Assessment and Reporting: Update the technical assessment tracker on SharePoint and preserve an up to date SharePoint folder with weekly hobby information. Track key performance indicators (KPIs) including provider gaps and provider request (SR) getting older.
• Contractual Negotiations: Provide essential commercial enterprise and operations insights during contractual negotiations with procurement. Act because the interface for resolving issues between the partner and Nokia.
• Outsourcing Strategy: Support and drive the implementation of outsourcing techniques. Ensure the execution of ramp-up and ramp-down plans with partners.
• Governance: Manage the method of subco credentials for customer environments and power attrition manipulate. Ensure partners are operationally geared up to deliver on signed service level agreements (SLAs).
• Financial and Procurement Support: Assist finance and procurement groups in obtaining well timed WCC approval, preventing delays in PO issuance, and ensuring well timed release of payments. Monitor associate delivery of signed competences, KPIs, consequences, and bonuses.
• Continuous Improvement: Govern continuous procedure improvement efforts and give a boost to relationships with partners. Support procurement in developing new partnerships.
• Performance Reviews: Conduct monthly evaluations, quarterly commercial enterprise reviews (QBR), and observe-united stateson low fill prices. Track surrendered SRs.

Transformation & Partner Manager IND Required Competences:

• Bachelor’s diploma in commercial enterprise, supply chain management, or a related area.
• Up to 10 years of established enjoy in partner control or a related role.
• Strong negotiation and agreement control abilities.
• Excellent communique and interpersonal capabilities.
• Analytical mindset with the capability to utilize information for choice-making.
• Familiarity with applicable industry guidelines and compliance requirements.

About Nokia:

Nokia is a frontrunner in innovation and technology across cellular, fixed, and cloud networks. Working at Nokia gives the possibility to make a high quality impact on people’s lives and contribute to constructing a extra productive, sustainable, and inclusive world. The organization values an inclusive operating environment wherein new thoughts are embraced, dangers are encouraged, and authenticity is well known.

What We Offer

Nokia offers non-stop gaining knowledge of possibilities, nicely-being programs to help mental and bodily fitness, employee aid corporations, mentoring programs, and distinctly various groups with an inclusive culture. The agency fosters an surroundings where personnel can thrive and experience empowered.

Nokia’s Commitment to Inclusion

Nokia is devoted to inclusion and is an identical possibility business enterprise. The agency has been diagnosed for its commitment to equality via Ethisphere, Bloomberg’s Gender-Equality Index, and Workplace Pride Global Benchmark. Employment choices at Nokia are made without regard to race, shade, national or ethnic origin, faith, gender, sexual orientation, gender identification or expression, age, marital reputation, disability, protected veteran status, or different legally protected traits. The way of life at Nokia is built on appreciate and inclusiveness.

Join Us

Join Nokia and be part of a company in which you may feel blanketed and empowered to succeed.