Justdial Urgent Hiring for Customer Support -2025 | Apply Right Now!

Just Dial is a main Indian neighborhood seek engine founded in 1996 by way of V.S.S. Mani. Justdial Urgent Hiring for Customer Support. It provides brief and dependable facts approximately organizations, offerings, and merchandise across numerous cities in India. Users can search through smartphones, websites, or cellular apps to locate business information, addresses, and reviews for offerings ranging from plumbers to restaurants. Over the years, Just Dial has grown to consist of features like online booking, e-commerce integration, and consumer ratings. With a large database and real-time updates, it has become a relied on platform for hundreds of thousands. In 2021, Reliance Retail received a majority stake, similarly boosting its virtual reach and abilities.

• • Job Role: Customer Support
  • Employment: Full-Time, Permanent
  • Location: Mumbai, Maharashtra, India
  • Company: Justdial
  • Job Category: Customer Retention (Non-Voice)
  • Experience: 0 – 1 Years
  • Qualification: Graduates or Post-Graduates
  • Industry Type: IT Services & Consulting

Justdial Urgent Hiring for Customer Support:-

Justdial seeks a dynamic and empathetic Customer Support Executive to join our growing institution. The perfect candidate may be accountable for managing consumer queries, ensuring client delight, and building long-term relationships. This characteristic requires wonderful conversation skills, a hassle-fixing mindset, and a passion for turning in outstanding service. As the first point of contact for customers, you can represent the business agency’s values and dedication to excellence.

Key Responsibilities:-

1. Respond to client inquiries through mobile phone, electronic mail, chat, or social media in a well-timed and professional manner.
2. Resolve consumer troubles efficaciously, even as keeping a high level of empathy and staying power.
3. Document client interactions and hold accurate information on troubles and resolutions.
4. Collaborate with inner groups (earnings, technical, billing) to make sure easy decisions are made on client issues.
5. Follow up with clients to make certain their troubles were truly resolved.
6. Identify recurring issues and record them in the relevant departments for improvement.
7. Stay up to date with enterprise merchandise, services, and rules to offer correct information.
8. Meet or exceed every day, weekly, and monthly normal performance metrics.

Qualifications:-

• High faculty degree or equal; a bachelor’s diploma is favored.
• Proven experience in a customer support or manual role is a bonus.
• Familiarity with CRM systems and the guide system is suitable.
• Comfortable with the usage of computers and multitasking among severa programs.
• Ability to paintings flexible shifts, along with weekends if needed.

Key Skills Required:-

• Excellent verbal and written communication competencies
• Strong trouble-fixing and preference-making skills
• Patience, empathy, and a consumer-first attitude
• Time management and organizational competencies
• Active listening and warfare resolution
• Ability to artwork each independently and as part of a group

Benefits:-

1. Competitive earnings with general performance-based incentives
2. Health insurance and wellness packages
3. Paid break day, vacations, and unwell leave
4. Learning and improvement possibilities
5. Friendly and inclusive artwork surroundings
6. Career growth capability in the corporation

Why Join Justdial?

Justdial trusts that exquisite customer service is the heart of a successful business enterprise. By becoming a member of our team, you may be a part of a corporation that values human beings, no longer just as customers, but also as employees. Justdial fosters a collaborative lifestyle that encourages innovation, non-foreclosure learning, and personal growth. Whether you’re simply beginning your career or looking to take it to the next level, we offer the aid and opportunities that will help you achieve success.

Click Here to Apply Now

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