Malabar Walk-In Opportunity For Freshers | 16th-18th Aug 2024

About Company:

Malabar Gold & Diamonds, based in 1993, is certainly one of the biggest jewelry outlets globally, with a sturdy presence in India and the Middle East. Known for its great gold, diamond, and precious gemstone jewelry, the logo offers a massive form of traditional and modern-day designs. With a dedication to high quality, transparency, and customer pride, Malabar has constructed a recognition for acceptance as true and excellent.

Job Description:

Malabar Gold & Diamonds, one of India’s main earrings outlets, is carrying out a Mega Walk-in Drive for the location of the Business Development Executive (BDE) of their Online Sales division. This opportunity is open to both freshers and experienced professionals with an ardor for sales and customer support. The role is everlasting and offers full-time employment with appealing repayment. Malabar Gold & Diamonds.

Key Responsibilities:

Customer Assistance in Online Jewelry Purchase:

The primary duty is to guide and help clients through their online jewelry shopping adventures. This entails offering assistance via numerous channels such as chat, calls, and emails, making sure that the customers have an unbroken and pleasant revel on the enterprise’s website.

Sales Generation:

The role is income-oriented, focusing on changing inbound and outbound prospect calls into hit sales. The candidate will want to proactively interact with capability customers, recognize their needs, and offer the best possible rings alternatives that healthy their possibilities and budget.

Online Chat Handling:

As a BDE, you will be answerable for dealing with stay chat periods with customers, addressing their queries, and providing them with actual-time assistance in their selection-making manner.

Customer Satisfaction and Sales Growth:

The role emphasizes two key overall performance metrics: increasing income and ensuring excessive stages of client pleasure. The candidate will want to be consumer-centric, focusing on imparting wonderful service to beautify the general shopping enjoyment.

Collaboration with Internal Teams:

The position requires close collaboration with numerous internal teams, such as the product and after-sales service teams. You will work on product inquiries, deal with order-associated queries, and handle consumer remarks and complaints.

Candidate Profile:

Experience: Candidates with zero to 4 years of revel in sales, customer support, or an associated field are eligible to apply.

Skills: Strong communique abilties, both verbal and written, are important. The candidate needs to be comfortable interacting with customers through chat, calls, and emails. A proactive approach to sales and customer support is vital for fulfillment in this role.

Industry Knowledge: While enjoying the gems and jewelry enterprise is a plus, it isn’t mandatory. The organization is open to education candidates who demonstrate a willingness to learn and adapt.

Customer Focus: A client-centric mindset is prime. The candidate has to be committed to providing notable service and ensuring consumer satisfaction at every touchpoint.

Benefits at Malabar Gold & Diamonds:

Competitive Compensation: The agency affords industry-main salaries and performance-based total incentives, ensuring personnel are rewarded for their contributions.

Career Growth Opportunities: Malabar invests in worker improvement through training packages, workshops, and clear career development paths, taking into account expert development.

Employee Discounts: Staff contributors enjoy big reductions in the organization’s jewelry collections, making luxuries greater on hand to folks who paint for the brand.

Health and Wellness: Comprehensive medical insurance plans and well-being programs are supplied, ensuring personnel and their households are well cared for.

Click Here To Apply Online

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