Tech Mahindra is a prime global issuer of virtual transformation, consulting, and business re-engineering services. Part of the Mahindra Group, it specializes in IT solutions for telecommunications, healthcare, banking, and retail industries. Mega Tech Mahindra Walk-in Drive: With a focal point on innovation, Tech Mahindra leverages cutting-edge technology like AI, blockchain, and 5G to strain purchaser success. Operating in over ninety global locations, it is regarded for its patron-centric approach and determination to sustainability. Tech Mahindra fosters a diverse and inclusive place of business, empowering personnel to innovate and develop. Recognized for its excellence, it continues to form the future era and supply impactful solutions internationally.
- Job Role: Customer Care Executive (Chat Process)
- Employment: Full Time, Permanent
- Interview Location: Noida, Sector-62 (Electronic City)
- Company: Deloitte
- Experience: Freshers
- Work Mode: Office
- Qualifications: Graduates
- Job Category: Customer Support
Mega Tech Mahindra Walk-in Drive:-
Tech Mahindra, a main worldwide organisation of IT and commercial enterprise process outsourcing services, is hiring Customer Care Executives to sign up for its dynamic organization. This function is proper for parents who might be obsessed with handing over first-rate customer support and fixing customer queries correctly.
Key Responsibilities:-
- Handle inbound and outbound patron calls, addressing queries associated with merchandise, services, and technical problems.
- Provide accurate and well-timed resolutions to client troubles, ensuring excessive degrees of pleasure.
- Maintain specific data of client interactions and transactions in the CRM gadget.
- Escalate complicated troubles to the right groups for resolution.
- Follow up with clients to make certain their troubles are resolved and they are glad with the issuer.
- Adhere to agency rules, scripts, and processes whilst handing over consistent great service.
- Stay updated on product information, enterprise guidelines, and company tendencies to offer a knowledgeable manual.
Qualifications:-
- High faculty degree or equal; a bachelor’s degree is a plus.
- Prior experience in customer service or name middle roles is desired.
- Excellent conversation and interpersonal competencies.
- Basic computer skills and familiarity with CRM equipment.
Key Skills Required:-
- Strong hassle-solving and multitasking capabilities.
- Patience, empathy, and a customer-first mindset.
- Ability to art work in a fast-paced, target-driven surroundings.
- Fluency in English and any extra language is a plus.
Benefits:-
- Competitive earnings and overall performance-based incentives.
- Comprehensive training and talent improvement packages.
- Health and health benefits, along with medical insurance.
- Opportunities for professional boom and advancement.
- Inclusive and supportive paintings surroundings.
Conclusion:-
Tech Mahindra provides a profitable opportunity for people passionate about customer support. Join us to be part of a worldwide team that values excellence, innovation, and client satisfaction. With competitive advantages, complete schooling, and growth opportunities, Tech Mahindra is an appropriate vicinity to construct a meaningful profession. Apply nowadays and take step one in the direction of a satisfying future with one of the world’s main IT and business manner outsourcing organizations!
Benefits at Tech Mahindra:-
- Attractive pay packages with performance-based bonuses and rewards.
- Comprehensive medical insurance and health applications to assist your bodily and intellectual properly-being.
- Access to substantial training applications and ability development possibilities.
- Opportunities for advancement and career development inside the business enterprise.
- A numerous and inclusive place of business that fosters collaboration and innovation.
- Awards and popularity programs to rejoice achievements and contributions.
- Opportunities to paint on global initiatives and collaborate with global teams.
- Provident fund and pension schemes to stabilize your financial future.
Click Here To Apply Now
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