Microsoft Work From Home Jobs | ₹29,903–₹49,008 a month | Part-time
Microsoft Work From Home Jobs:
Microsoft is seeking a Client Relations Representative for work-from-home opportunities. This role involves engaging with clients to address inquiries, provide solutions, and enhance customer satisfaction. Candidates have to own robust communique capabilities, a customer-centric attitude, and the capacity to remedy troubles effectively. Familiarity with Microsoft services and products is preferred. Responsibilities encompass handling customer money owed, offering product records, and participating with inner teams to ensure seamless carrier delivery.
- Position: Client Relations Representative
- Company: Microsoft India
- Location: Work From Home
- Job Type: Part-time
- Salary: ₹29,903–₹49,008 a month
About Company:
Microsoft is a worldwide technology chief recognized for its modern software program merchandise, together with the Windows operating system, Microsoft Office suite, and cloud services like Azure. Founded in 1975 with the useful resources of Bill Gates and Paul Allen, the company has transformed the tech panorama through its dedication to accessibility, productivity, and collaboration. Microsoft prioritizes research and improvement, the use of advancements in synthetic intelligence, system getting to know, and cybersecurity.
Job Description:
Microsoft India is searching for a dynamic and encouraged Client Relations Representative to sign up for our group on a part-time basis. This faraway function allows you to work from the consolation of your private home in Chennai, Tamil Nadu. As an access-stage position, we encourage people with an ardor for customer service and a preference to make contributions to a global-magnificence group.
Key Responsibilities:
Building Relationships: Utilize powerful conversation and hassle-solving abilties to build and preserve robust relationships with clients. Engage with customers to recognize their wishes and deliver tailor-made answers.
Addressing Inquiries: Proactively manipulate purchaser inquiries and concerns promptly. Be the first point of contact for customers, ensuring that their problems are addressed promptly and successfully.
Collaborating with Teams: Work carefully with inner groups to ensure that consumer needs are met and handed in. This collaboration is crucial in handing over a seamless purchaser experience.
Upselling Opportunities: Identify possibilities for upselling products or services to current customers. Your ability to apprehend and act on these opportunities will make contributions to the growth of our customer relationships and revenue.
Maintaining Records: Keep correct records of customer interactions in our CRM gadget. Documentation is vital for monitoring development and making sure to keep up with customer requests.
Industry Knowledge: Stay informed about industry trends and competitor activities. Providing customers with valuable insights will function as a dependent on the advisor.
Requirements:
Motivated Individual: We are searching for a self-inspired and pushed character who’s enthusiastic about purchaser pleasure.
Emotional Intelligence: Strong emotional intelligence is critical to empathizing with clients and understanding their desires correctly.
Problem-Solving Skills: You ought to own exceptional hassle-fixing capabilities to deal with client problems effectively and efficaciously.
Effective Communication: Strong written and verbal conversation competencies are essential for articulating thoughts certainly and efficiently.
Remote Work Capability: The potential to paint independently and collaboratively in a remote environment is critical. We cost group collaboration even if operating from domestic.
Technical Proficiency: Proficiency in the use of Microsoft Office and CRM software is needed. Familiarity with those gear will help streamline your painting techniques.
Benefits at Microsoft:
Health and Wellness: Comprehensive health insurance, which includes medical, dental, and imaginative and prescient coverage, guarantees personnel and their households acquire critical care.
Flexible Work Arrangements: Options for far-off paintings, bendy hours, and hybrid fashions allow personnel to preserve a wholesome work-existence stability.
Career Development: Employees have access to continuous knowledge of opportunities, mentorship packages, and tuition assistance to help their professional increase.
Generous Paid Time Off: Microsoft provides sufficient holiday days, unwell depart, and parental leave, promoting usual nicely-being and circle of relatives help.
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