Myntra Job Opportunity For Senior Manager | New Vacancy 2024

A Senior Manager – Relationship Executive manages client relationships, ensures high customer satisfaction and drives business growth. They oversee relationship control teams, broaden techniques to beautify purchaser engagement and ensure carrier excellence. Their role consists of resolving escalated issues, analyzing consumer comments, and figuring out possibilities for upselling or move-selling. 

• Job Role: Senior Manager – Relationship Executive
• Company: Myntra
• Salary: Not Disclosed
• Location: Bengaluru
• Experience Required: 3 – 6 years
• Employment Type: Full Time, Permanent

About Company:

Myntra is one of India’s main fashion e-commerce systems, recognized for its huge variety of garb, shoes, and accessories from top manufacturers. Founded in 2007, Myntra is famend for presenting a continuing online shopping enjoy, with a focal point on style, comfort, and customer delight. It also pioneered progressive features like “Try and Buy” and customized recommendations, making it a famous vacation spot for style-aware clients across the US.

Job Description:

The role of Senior Manager – Relationship Executive at Myntra is a dynamic and key position inside the agency’s Marketplace crew, which is chargeable for riding increases across diverse commercial enterprise devices. This increase is performed through a Relationship Management (RE) program, primarily focused on Marketplace dealers. The Senior Manager will oversee a team of Account Managers at the same time as dealing with a variety of marketplace sellers throughout more than one product class. 

Key Responsibilities:

1. Revenue and Target Achievement:

The incumbent may be answerable for the Monthly Operating Metrics (MOM), Average Inventory Selling Price (AISP), and Total Delivered (TD) targets. These are vital metrics that contribute to the overall fulfillment and increase of the market dealers controlled with the aid of the Senior Manager and their team.

2. Sales Operations and Marketing:

The Senior Manager will paintings carefully with sellers to pressure the most reliable visibility in their merchandise, ensuring that they meet their sales goals.

3. Strategic Planning and Season Trends:

The function requires the Senior Manager to offer key insights by way of studying beyond performance. By considering each quantitative and qualitative element from the preceding seasons, they may ensure that sellers are aligned with modern-day marketplace developments.

4. Relationship Management:

Building and preserving sturdy relationships with both inner and outside stakeholders is a critical duty. The Senior Manager wishes to work in tandem with sellers and inner teams to ensure that everybody is aligned in the direction of commonplace business dreams. Effective conversation and coordination are critical to accomplishing clean collaboration and making sure long-time period commercial enterprise success.

Qualifications and Experience:

To be eligible for this position, Myntra expects the candidate to have an e-commerce heritage, with 5-6 years of experience. Out of this, as a minimum 3 years of revel in in category control is mandatory. Category management is crucial to the function as it entails overseeing product categories, sales tendencies, and market positioning, which are key to the success of a market supplier.

Skills and Expertise

Strong MS Excel and PowerPoint Skills:

Proficiency in Excel is important for facts evaluation and creating distinct performance reviews. Similarly, information PowerPoint is required for providing insights, traits, and strategic plans to each internal group and market dealer.

Business Acumen:

The Senior Manager needs to possess sturdy enterprise acumen, which refers back to the ability to understand and deal with various enterprise conditions in a way that results in a positive outcome. 

E-trade Understanding:

A large information on the e-trade industry is important for the position. The man or woman should be aware of present-day traits, aggressive dynamics, and digital income techniques, which can be crucial to driving marketplace success.

Interpersonal and Negotiation Skills:

The role entails working closely with plenty of stakeholders, each internal and outside. Strong interpersonal talents are required to build and preserve relationships, whilst negotiation skills are vital to steady favorable phrases and make sure together useful partnerships.

Vendor Relationship Management:

Managing relationships with providers is a crucial element of the process. The Senior Manager must make sure that the companies they paint with are aligned with Myntra’s commercial enterprise dreams and are working efficiently to maximize their income and market presence on the platform.

Team Management:

The role includes overseeing a crew of Account Managers, requiring robust team control capabilities. The Senior Manager must offer guidance, set dreams, and make certain that the team is operating effectively towards the desired results.

Benefits at Myntra:

Health and Wellness: Comprehensive health insurance plans, well-being applications, and fitness projects to aid personnel’s physical and mental well-being.

Learning and Development: Opportunities for continuous gaining knowledge via workshops, certifications, and management development applications to inspire career boom.

Flexible Work Environment: Options for remote work, flexible hours, and a colorful, collaborative office subculture, selling a healthy work-life balance.

Employee Discounts: Exclusive discounts on Myntra merchandise, permitting employees to enjoy ultra-modern fashion trends at decreased costs.

Click Here To Apply Online

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