Myntra Part-time Work From Home Jobs | Apply Right Now
Myntra Part-time Work From Home Jobs: The Client Service Officer role at Myntra offers a part-time, work-from-home position based in Kolkata, West Bengal, providing an excellent opportunity for entry-level candidates with at least one year of experience in customer service. This role involves delivering exceptional customer service while working remotely, making it ideal for individuals seeking a flexible work arrangement.
- Job Role: Client Service Officer – Work from Home
- Company: Myntra
- Salary: ₹31,564–₹51,500 a month
- Location: Kolkata, West Bengal, IN
- Job Type: Part-Time
- Years of Experience: 1
About Company:
Myntra is one of India’s leading online fashion and manner of lifestyle systems, based totally in 2007. It gives a wide variety of merchandise, which includes apparel, footwear, add-ons, and splendor gadgets from top country-wide and international manufacturers. Known for its cutting-edge generation, customized shopping revel, and seamless customer service, Myntra has become a circulate vacation spot for style enthusiasts. The business enterprise also makes a specialty of sustainability via duties like Myntra for Earth, promoting inexperienced fashion and moral practices throughout its commercial enterprise operations.
Job Description: Myntra Part-time Work From Home Jobs
As a Client Service Officer, you’ll be the primary component of contact for Myntra’s customers, presenting resources through multiple communication channels inclusive of cellphone, electronic mail, and chat. The intention is to ensure that customers collect timely, correct, and expert assistance concerning their inquiries, troubles, and requests.
Key Responsibilities:
Customer Interaction: You will cope with client inquiries associated with products, services, and orders through telephone, electronic mail, and chat. It is vital to speak professionally and empathetically, addressing questions promptly.
Issue Resolution: The feature requires studying purchaser concerns and offering effective answers. Whether it’s a product difficulty, a transport situation, or a well-known query, resolving these in a timely way is essential to ensuring consumer delight.
Data Management: You’ll be accountable for logging all client interactions and keeping accurate statistics of transactions and inquiries, which allows you to assist in improving the overall overall performance of the customer support organization.
Collaboration: This characteristic consists of taking part with unique departments together with logistics, sales, and technical help to treat troubles efficiently. Effective teamwork is critical in imparting seamless company to clients.
Feedback and Reporting: Gathering patron comments is a vital part of this position. You’ll need to relay insights to control, contribute to carrier development, and identify areas wherein Myntra can beautify the customer experience.
Requirements:
Education: A Bachelor’s degree is favored, however, equivalent enjoyment may also be taken into consideration.
Experience: A minimum of 365 days in a customer support position is needed, demonstrating revel in in coping with customer inquiries and resolving problems effectively.
Technical Skills: Proficiency in the usage of computers and CRM software programs is vital, alongside side familiarity with Microsoft Office Suite and different communication gadgets.
Soft Skills: Strong analytical skills to assess client wishes and offer suitable solutions, first-rate people control abilities to foster positive consumer relationships, and a proactive approach to problem-solving is crucial for success in this function.
Communication Skills: Exceptional verbal and written verbal exchange skills in English are vital. Proficiency in Bengali or Hindi may be an advantage because it permits connecting with a broader variety of clients.
Benefits at Myntra:
Flexible Work Options: Employees can experience paintings-from-domestic opportunities and bendy schedules for better paintings-lifestyles stability.
Health and Wellness Programs: Comprehensive health insurance, wellness tasks, and intellectual health resources are supplied.
Learning and Development: Myntra promotes professional growth via education applications, upskilling, and mentorship opportunities.
Employee Discounts: Attractive reductions on Myntra’s wide range of fashion and lifestyle merchandise for employees.
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