Myntra Remote Job Vacancies in India | Great Opportunity

About Company:

Myntra is a leading Indian e-change platform focusing on fashion, manner of lifestyles, and beauty products. Founded in 2007, it offers an enormous kind of garb, accessories, footwear, and splendor items from pinnacle global and Indian manufacturers. Myntra is thought for its client-centric approach, turning in an unbroken shopping enjoyment through its internet web page and mobile app. The corporation is part of the Flipkart Group and is diagnosed for its modern advertising and marketing and advertising techniques, personalized tips, and fast delivery services.

Myntra Remote Job Vacancies Job Description:

Myntra is trying to find an enthusiastic International Live Chat Support Representative to sign up for its team. This paintings-from-home characteristic includes offering awesome customer support to worldwide customers through live chat. Responsibilities encompass resolving product inquiries, order issues, returns, and refunds, at the same time as maintaining correct patron data. Ideal candidates have to have exquisitely written communique, hassle-solving competencies, and revel in stay chat structures. Flexible running hours, competitive pay, and professional improvement possibilities are provided. 

Key Responsibilities:

Provide Customer Support: Offer tremendous carrier to Myntra clients through live chat at some point in worldwide markets, responding to inquiries regarding products, orders, delivery, and different elegant issues.

Problem-Solving and Troubleshooting: Identify purchaser issues associated with orders, returns, exchanges, and refunds, supplying easy, actionable solutions.

Accurate Record Keeping: Maintain exclusive information on consumer interactions, making sure that all queries are well documented for future reference and observation.

Collaboration with Internal Teams: Work closely with unique departments, including logistics or stock, to solve complicated client problems and increase instances that require similar interest.

Product Knowledge: Stay updated on Myntra’s product catalog, promotions, and business enterprise pointers to ensure clients acquire accurate and properly timed records.

Timely Query Resolution: Resolve purchaser queries in a timely manner, retaining an excessive trend of verbal exchange, and adhering to carrier stage agreements.

Return & Refund Processing: Assist customers with processing returns, exchanges, and refunds according to Myntra’s policies and strategies.

Flexible Working: Participate in shifts that cater to specific global time zones, ensuring a guide is to be had for international clients.

Skills & Qualifications:

Required Skills:

• Written Communication: Must have incredible written conversation competencies, with the ability to articulate answers and responses absolutely and professionally.
• Multitasking: Ability to deal with more than one stay chat queries concurrently, efficaciously dealing with time at the same time as making sure exquisite responses.
• Problem-Solving: Strong hassle-solving abilties with the capability to treat patron issues right away and efficiently.
• Tech-Savvy: Proficient in the use of stay chat structures and customer support equipment, with the capability to fast study new systems and gear.
• Time Management: Capable of strolling independently, dealing with obligations, and meeting deadlines in a faraway setting.
• Organizational Skills: An immoderate stage of interest in detail, making sure all interactions are documented efficaciously and follow-up actions are completed.
• Customer Service Orientation: A purchaser-first mindset, with a passion for providing beneficial, friendly, and powerful company.

Preferred Skills:

• Experience in e-commerce or retail industries, in particular in a customer support function, is a plus.
• Prior experience running in a piece-from-domestic placing, coping with obligations remotely, and taking part with digital teams.

Qualifications: 

Education: A high school diploma or equivalent is required. A Bachelor’s degree in any field is preferred but not mandatory.

Experience:

• Prior customer service experience, especially in chat support, is highly desirable but not a strict requirement.
• Experience in handling customer inquiries in the e-commerce or retail industry will be beneficial.
• Previous work-from-home experience is an advantage, demonstrating the ability to work remotely and manage tasks independently.

Benefits at Myntra:

Employee Discounts: Myntra offers unique reductions on its products, allowing employees to experience extraordinary financial savings on style and manner of lifestyle objects.

Health & Wellness Programs: Comprehensive healthcare blessings, such as medical insurance, health club memberships, and well-being packages to assist personnel’s well-being.

Work-Life Balance: Flexible operating hours and paintings-from-domestic alternatives, fostering a balanced and supportive surroundings.

Career Growth: Myntra gives opportunities for gaining knowledge, expertise improvement, and internal promotions to resource prolonged-time period career improvement.

Click Here To Apply Online

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