- Job Title: Customer Documentation Developer
- Company: Nokia
- Degree: Any Graduate Can Apply
- Salary: INR 4 – 7/- LPA
- Location: Work FromHome
- Experience: Freshers/Experienced Both Eligible
About Nokia:
Nokia is a worldwide chief within the technology that joins human beings and topics. With a rich record of innovation, Nokia is devoted to delivering the incredible telecommunications, infrastructure, and virtual offerings to its customers around the world. Our diverse team of experts works collectively to electricity innovation and transformation inside the ever-evolving tech landscape. We are seeking a devoted and expert Customer Documentation Developer to join our crew and contribute to our undertaking of connecting the sector.
Job Overview: Customer Documentation Developer
The Customer Documentation Developer will play a critical position in growing, dealing with, and retaining terrific documentation for Nokia’s products and services. This function involves operating cautiously with circulate-sensible teams, which include engineering, product management, and customer support, to make certain that each documentation is correct, whole, and consumer-excellent. The ideal candidate is an awesome author with a robust technical history, able to translate complex technical requirements into a smooth, concise, and available content material fabric.
Key Responsibilities:
1. Documentation Creation:
- Develop and preserve complete consumer guides, manuals, online help systems, and distinctive technical documentation for Nokia services and products.
- Ensure all documentation meets the very pleasant requirements of readability, accuracy, and completeness.
2. Collaboration and Communication:
- Work carefully with engineers, product managers, and customer support businesses to acquire information and understand product functionality.
- Collaborate with situation count number variety professionals to ensure technical accuracy and relevance of the documentation.
3. Content Management:
- Manage and set up documentation for the use of content cloth control structures and version control tools.
- Ensure documentation is updated with the extremely present-day product releases and updates.
4. Customer Focus:
- Develop documentation that addresses the desires of numerous male or woman organizations, alongside give-users, administrators, and builders.
- Gather comments from customers and internal groups to continuously beautify documentation.
5. Training and Support:
- Provide training and aid to inner teams and clients on the manner to use and navigate documentation efficaciously.
- Create supplementary substances, together with FAQs, quick reference guides, and video tutorials, to decorate the purchaser experience.
Qualifications and Skills:
1. Education:
- Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
2. Experience:
- Minimum of 1 year of revel in technical writing or documentation improvement, ideally inside the telecommunications or generation organization.
- Proven to enjoy growing and managing documentation for complex technical products.
3. Skills:
- Excellent written and verbal verbal exchange talents.
- Strong technical flair with the capability to briefly examine new technologies and products.
- Proficiency in the utilization of documentation tools along with Adobe FrameMaker, MadCap Flare, and Microsoft Office Suite.
- Experience with content fabric manipulate structures (CMS) and model manipulate gear (e.g., Git).
- Strong organizational talents and attention to element.
4. Attributes:
- Ability to paint independently and as a part of a group.
- Strong problem-solving talents and a proactive technique for figuring out and addressing traumatic situations.
- Customer-centered mindset with a determination to hand over notable documentation.
Why Join Nokia:
At Nokia, we consider the strength of the era to transform lives. Joining our group method being part of a global network of specialists devoted to innovation, collaboration, and developing a remarkable impact. We provide competitive reimbursement, complete blessings, and possibilities for expert increase and development.
If you’re passionate about technology and characteristic a knack for growing terrific technical documentation, we would like to concentrate on you. Apply today to sign up within the Nokia group and help us join the arena.
How to Apply:
Interested applicants should submit their resume, cover letter, and a portfolio of relevant paintings to [Application Email/Link].
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