Nykaa Work From Home Freshers | ₹29,903–₹48,177 a month | Part-time
Nykaa is hiring freshers for paintings-from-domestic positions. Ideal applicants ought to have simple expertise in e-commerce and customer support, outstanding communique talents, and a reliable internet connection. Responsibilities encompass helping clients with product inquiries, handling orders, and offering support through numerous channels. The function requires a proactive attitude, attention to detail, and the capability to handle a couple of obligations successfully. Candidates must be snug with flexible working hours and have a proactive approach to hassle-fixing. This possibility offers the risk to benefit treasured enjoyment inside the e-commerce region at the same time as running remotely.
- Company: Nykaa
- Location: Work From Home
- Salary: ₹29,903–₹48,177 per month
- Job Type: Part-time
- Experience: Freshers
About Company:
Nykaa is a first-rate Indian e-trade platform that specializes in splendor, nicely-being, and fashion merchandise. Founded in 2012 by Falguni Nayar, it provides a huge form of cosmetics, skincare, hair care, and way-of-life products from numerous brands. Nykaa is thought of for its tremendous product preference, best assurance, and modern virtual purchasing enjoyment. The enterprise operates both online and through bodily shops, catering to various patron needs. It additionally affords splendor and well-being content, personalized hints, and exceptional emblem collaborations. Nykaa has mounted itself as a distinguished player inside the Indian retail marketplace, using dispositions and boom within the industry.
Job Description:
Nykaa, a main online platform in the beauty and health industry, is hiring a Web Chat Specialist for their Mumbai workplace. This element-time, access-stage function gives a thrilling opportunity for folks who are obsessed with e-commerce and looking to start their careers in this dynamic sector.
As a Web Chat Specialist, you may play a crucial role in turning in high-quality customer support. Your number one obligation can be to address consumer inquiries and remedy troubles through net chat, making sure a high degree of pleasure. This role is ideal for candidates who are stimulated, pushed, and eager to examine in fast-paced surroundings.
Position: Web Chat Specialist
Company: Nykaa
Location: Mumbai, Maharashtra
Salary: ₹29,903–₹48,177 per month
Job Type: Part-time
Responsibilities:
Customer Interaction: Respond to consumer inquiries via web chat directly and professionally, addressing their concerns and supplying correct records.
Order Assistance: Help customers with product selection, order processing, and inquiries associated with Nykaa’s products and services.
Feedback Collection: Gather and analyze consumer comments to pick out regions for improvement and beautify the general purchaser’s enjoyment.
Collaboration: Work intently with different groups in the corporation to remedy client problems and enforce effective answers.
Industry Awareness: Keep up with industry tendencies and competitor services to offer valuable insights and hold an aggressive facet.
Requirements:
Experience: No prior experience is required; but, a robust preference to develop in the e-trade industry is vital.
Communication Skills: Excellent verbal and written verbal exchange competencies with a purchaser-centric technique.
Multitasking Ability: Capability to control multiple responsibilities efficiently and prioritize correctly.
Knowledge: Basic know-how of splendor and well-being products is effective however not mandatory.
Research Skills: Strong studies abilities and strategic wondering to offer valuable insights.
Personality Traits: Must be inspired and driven to excel in a fast-paced environment.
Benefits at Nykaa:
Comprehensive Health Insurance: Coverage for clinical costs and wellness packages to ensure certain personnel’s fitness and well-being.
Work-Life Balance: Flexible running hours and far-off painting alternatives to deal with personal and professional desires.
Career Growth: Opportunities for talent development, education applications, and clean profession development paths in the employer.
Employee Discounts: Discounts on Nykaa merchandise and exceptional get-right of entry to new launches, enhancing the general purchasing experience for employees.
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