- Company:- Oppo
- Qualification:- B.Tech/B.E. in Any Specialization
- Job Type:– Full Time, Permanent
- Salary:- 15.7 LPA
- Work Mode:- WFO
- Experienced:- 5 – 7 Years
- Location:- Gurugram
Oppo Job Vacancy
Are you looking for a rewarding career with a global brand? Here’s your chance! Oppo’s job vacancy is now open to talented and passionate individuals who want to grow with one of the world’s major smartphone companies. Oppo is known for its innovation, state-of-the-art technology, and dynamic work environment.
This opening gives you the opportunity to work with a team that gives importance to creativity, cooperation, and professional development. Whether you are eager to start your journey or are an experienced professional seeking a career advancement, it can be the right step towards your future success.
Job Description:- Oppo Job Vacancy
We are looking for a skilled and expansion-oriented professional to join our team and manage technical operations in our service centers. The role involves handling the latest software and hardware repair tools, ensuring that all maintenance standards are followed, and preventing issues related to equipment and IoT. You will be responsible for diagnosing and solving hardware, software, and network challenges when analyzing the root cause of recurring issues to suggest long-term solutions.
In this situation, you will also maintain technical documents, form a knowledge basis, and collaborate with cross-functional teams to increase the quality of the product and customers. You will expect device tests, firmware flashing, log analysis, and R&D, QA, or high-level support teams to increase unresolved issues with a detailed report.
The ideal candidate will have solid knowledge of mobile chipset platforms such as Qualcomm or MediaTek, be familiar with clinical equipment such as ADB and Fastboot, and have a strong understanding of Android, GSM, LTE, and 5G technologies. The mentality of solving a problem, a customer-first approach, and the ability to work in a multicultural environment are important to excel in this role. If you are emotional about technology and are ready to create an effect, then we would like to hear from you.
Key Responsibilities and Requirements:- Oppo Job Vacancy
- Manage the latest mobile software and hardware repair equipment at service centers
- Ensure that technical maintenance standards are continuously followed
- Troubleshooting software, hardware, and IOT device issues
- Analyze the basic cause of recurring problems and suggest solutions
- Maintain technical documentation and create a knowledge base
- Cooperate with cross-functional teams to improve quality and satisfaction
- Diagnosis and solution of network and connectivity issues
- Increase unresolved cases with detailed technical documentation
- Release device testing, firmware shining, and replication
Preferred skills:- Oppo Job Vacancy
- Strong knowledge of mobile chipset platforms (Qualcomm, MediaTek)
- Familiarity with Android, GSM, LTE, and 5G networks
- Hands-on experience with ADB, Fastboot, and Diagnostic Tools
- Hardware and software proficiency in troubleshooting
- Experience with mobile testing equipment or platforms
- Strong oral and written communication skills in English
- Proficiency in MS Excel and PowerPoint
- Excellent problem with focus on expansion skills
- Pressure and ability to work effectively on multiple tasks
- Customer-focused mindset with ownership and urgency
Benefits & Perks
- Office cab/shuttle facility for easy traffic
- Comprehensive health insurance coverage
- Free food provided at the workplace
- Access to in-house cafeteria
- Professional degree and skill development aid
FAQs
Q1. What is the minimum qualification for this role?
You should have a strong technical background with mobile software, hardware, and a good knowledge of the network. One degree is preferred in the respective field.
Q2. Do I need prior experience to apply?
Yes, pre-experience in hardware/software troubleshooting, mobile chipset, and diagnostic tools will be an advantage.
Q3. Are technical skills the most important?
Knowledge of experience with Android systems, mobile chipset platforms (Qualcomm, MediaTek), ADB/Fastboot, and GSM/LTE/5G network is highly valuable.
Q4. Is this a customer-honor role?
Yes, you will work with cross-functional teams and ensure customer satisfaction by skilling device-related issues efficiently.
Q5. What kind of development opportunities are available?
You can come in contact with advanced mobile technologies, work closely with R&D and QA teams, and advance in senior technical or managerial roles.
Q6. What benefits does the company provide?
The company offers health insurance, free food, shuttle services, cafeteria access, and professional degree/skill development aid.
Q7. Will shift work or only regular hours?
Depending on the release of the needs and resolution requirements of the service center, the role may require flexibility in working hours.
About Company:- Oppo Job Vacancy
We are a major global brand known for innovation and excellence in the mobile industry. With the satisfaction of customers and focus on state-of-the-art technology, we have created a strong presence worldwide. Our mission is to create products that enhance the way people connect, communicate, and experience technology. At our core, we give importance to a commitment to creativity, teamwork, and quality.
Working with us means being a part of a fast-growing company where your thoughts and expertise really make an impact. We provide constant learning and professional development opportunities, encouraging employees to own their roles. Our diverse and dynamic workplaces promote cooperation and innovation at every step. If you are emotional about technology and are looking for a place where you can increase your career by making a difference, then this is the right place for you.
[apply_button link=”https://www.naukri.com/job-listings-deputy-manager-cutomer-service-technical-oppo-gurugram-5-to-7-years-190825020271″ company “Oppo”]
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