Oppo Work From Home Freshers Jobs for 10th/12th Pass
Oppo Work From Home Freshers Jobs: Oppo offers work-from-home opportunities for freshers as Customer Care Executives (Inbound Voice Process). Ideal for 10th/12th skip candidates, this function entails assisting customers with inquiries and resolving issues. Strong conversation skills, endurance, and customer support orientation are critical.
- Job Title: CCE (Customer Care Executive) – Inbound Voice Process
- Company: Oppo
- Salary: Not Disclosed
- Location: Work From Home
- Qualification: 10th/12th Pass
- Experience: Freshers
About Company:
Oppo, based in 2004, is a Chinese purchaser electronics and mobile communications organization famend for its revolutionary smartphones, smart devices, and accessories. As a part of BBK Electronics, Oppo is devoted to advancing cell technology, particularly in digital camera and design improvements, attractive to pictures and tech enthusiasts worldwide. With a sturdy emphasis on research and development, Oppo has installed a big presence in Asia, Europe, and other global markets, becoming one of the leading smartphone brands acknowledged for satisfaction and innovation.
Job Description: Oppo Work From Home Freshers Jobs
Oppo is hiring for Customer Care Executive (CCE) roles, concentrated on freshers with minimal qualification of tenth or twelfth bypass. This function consists of inbound voice assistance in a call center environment, with both day and night shifts to be had. Positions are open for home and worldwide tactics, supplying a starting revenue that varies primarily based on experience and the technique selected (domestic or worldwide). Selected candidates will get a hold of cab services (each approach) and feature the possibility to earn full-size incentives based on overall performance.
Key Responsibilities:
Inbound Voice Support: Handle inbound calls from clients, addressing queries and resolving issues in a professional and efficient way.
Customer Assistance: Provide help to customers concerning Oppo merchandise, and services, and troubleshoot any problems they will be dealing with.
Process Adherence: Follow scripts, protocols, and suggestions consistent with business enterprise requirements to ensure amazing customer service.
Issue Escalation: Identify unresolved issues and escalate them to the correct department or supervisor as desired.
Data Logging: Accurately log call details and patron interactions within the company’s CRM gadget.
Performance Targeting: Work towards meeting day-by-day and month-to-month performance targets, inclusive of patron pride and make contact with managing metrics.
Skills Required:
Communication Skills: Proficient in verbal exchange with the capability to speak fluently and virtually within the required language (Hindi or English, as required via the system).
Customer Focus: Must have a purchaser-first method, handling problems empathetically and patiently.
Problem-Solving: Capable of quickly figuring out the foundation cause of an issue and offering powerful answers.
Basic Technical Skills: Familiarity with computers and fundamental software programs for records access.
Multitasking: Able to handle more than one task successfully throughout calls, together with taking notes and navigating structures.
Qualifications:
- Minimum Education: 10th or 12th pass (any stream).
- Experience: Freshers are welcome; prior experience in a BPO or call center environment is a plus.
- Age: Must be 18 years or older.
- Language Proficiency: Fluency in Hindi and/or English (based on technique necessities).
- Availability for Shifts: Must be inclined to painting day and night time shifts according to the organization’s agenda.
Benefits at Oppo:
Comprehensive Health Coverage: Oppo gives health and wellness advantages, which include scientific, dental, and vision insurance for employees and their households.
Career Development: Employees gain from continuous studying possibilities, training programs, and professional increase possibilities within a dynamic tech surrounding.
Employee Discounts and Perks: Staff get hold of discounts on Oppo merchandise and get entry to exceptional perks and activities, improving the general employee revel.
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